Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Lynn
I loved that it was easy to get a hold of a person! I got a call back within minutes. They walked me through everything with ease and had clear communication. They helped me with a couple of issues I was having. Highly recommend calling the support line whenever you have questions.
Grace
A couple of colleagues recommended TherapyNotes to me as I'm starting my own private practice. I did my research and compared the features/costs between TherapyNotes and other competitors, and I found that they offer great plans and competitive prices that I decided to sign up. They offer ample amount of resources to help first time users navigate their platform along with 24/7 support. They connected me with a third party credentialing and billing service, and I received immediate response to schedule an appointment. The support center handled the call wonderfully and resolved my questions right away. The support center representative was friendly, patient, and professional. I'm thrilled that I chose TherapyNotes for my private practice!
Alisa
I had been trying to figure it out on my own. But then, Mike came to the rescue. He was knowledgeable, prompt and very kind. He helped me do in seconds what I had been trying to accomplish for a week! Thanks for being available!
Marlene M.
The experts on the enrollments team have been so helpful and patient. The support staff are wonderful as well. It's great to know I can call when I'm at my best - 6:00 am.
Tara
She stayed on the phone with me throughout the entire process and even got me in touch with someone else when we needed more support. It was such a seamless process and she was so kind and informative. I was able to complete all steps that I set out to accomplish in one call. Thank you for your time and attention to detail.
Rita Brockie, MSEd. L.
Therapy Notes staff are always knowledgeable, professional, and helpful - Every Time! I love Therapy Notes for all of my professional and client experiences, and I have worked with other platforms over my career, but Therapy Notes is #1. Rita Brockie, MSEd, LMHC
Dawn Hupfeld, L.
They reached out to let me know they considered my idea for therapy efficiency.
Wende T.
The customer service rep - Lindsey was very patient and really wanted to thoroughly understand the question.
