Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Alondra
Having REAL people constantly available is a game changer. Being a professional helper means that I more likely than not, on the verge of burnout. Support like what you receive from Therapy Notes ensures they are not adding to my load.
Terry T.
Staff was really helpful getting me to the correct person to help me with my merchant account renewal. It would have taken me a couple of hours to figure out what needed to be done and they took care of me in about 5 minutes with their great support. Saved me time and was very pleasant to work with them.
Dr. Charlise T.
TherapyNotes is exceptional with excellent live person 24/7 support. The support team is friendly, easy to work with and highly knowledgable. The support team is a great feature with this software program.
customer
This platform has allowed me to focus more on my patients. It's like having office personnel at my fingertips. Thank you, TherapyNotes.
Sinne C.
Nic B, the Customer Success Representative is very patience, walk me thru step by step until the problem solved, thank you Nic!
Sharon M.
Having relied on TherapyNotes since the inception of my practice in 2017, I can confidently say it has been a cornerstone of my daily operations. The platform is remarkably intuitive, making navigation between schedules, client records, and billing seamless. TherapyNotes is also consistent about rolling out updates to customizable forms and overall platform functionality, keeping the software fresh and evolving alongside practice needs. Stellar 24/7 Live Support, which allows me to access person-to-person phone support around the clock, is TherapyNotes’ standout feature. Being able to reach a live, knowledgeable human whenever an urgent question or billing inquiry arises is truly invaluable and provides immense peace of mind. The reliable EHR Practice Management system, from core documentation to clearinghouse integration, handles everyday practice administrative demands with exceptional stability and dependability. TherapyNotes remains an outstanding, top-tier EHR choice for behavioral health professionals seeking long-term reliability, continuous innovation, and unmatched customer care!
Denise M.
The representative emailed me instructions on how to correct the issue I was having and they were very easy to follow and corrected the problem.
Erika
Addresses our concerns in a timely manner. They are always upgrading their product.
