Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Lisa N.
TherapyNotes support team has always answered every question I have without fail. I prefer not to use the Help Center, but always want the guidance of an actual person. TNotes support team has always been there for me!
Melvin B.
Good Job keep it up!
Virginia K.
The Therapy Notes support staff was so thorough and patient with me and my issue. Her first suggestion solved the problem, but I sensed she was ready to experiment with solutions.
Marilyn Daniel L.
Notes assistance and outlines
Terry K.
I have been with TherapyNotes for almost 3 years and have been impressed with the regular updates to make it easier for me as a provider. I have been pleased with their exceptional customer support, always willing to resolve or guide one when problems arise with claims that could be fixable. Today, the customer support specialist have worked with me on the billing issues that affected my claims for a few months which helped me resubmit with confidence.
Emily M.
TherapyNotes is truly the best. Hands down the best customer service and technical support out there.
Catherine T.
Therapy Notes support is awesome! They always have the answers to my questions and are quick to help. I luv the person to person contact, no submitting a help ticket and waiting for hours or days to receive an answer. No problem is too big or too small for them to help!
Michelle M.
Customer support is knowledgeable and answers questions timely. Very helpful!
