Excellent
Based on 3,113 reviews
TherapyNotes, LLC4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 2,922 reviews with 5 stars · Clear filters
Rachel M.
Therapynotes support is great. Anytime I have a question I quickly get to speak with someone who walks me through the billing or technical issue I’m having. The platform is easy to use and I’m very glad I made the switch.
Jeff C.
I received quick and accurate info I needed.
Peggy P.
I have been using Therapy Notes for about 6 years. Just recently I learned of ALL it can do for me as a sole proprietor in private practice. I did not realize I could do telehealth and billing using the Therapy Notes platform. I called customer service twice now and was immediately helped by a real person without having to go through a series of prompts only to be disconnected. Therapy Notes customer service reps spoke clearly and answered all my questions. They followed up with instructional emails about what we discussed. The saying goes "you can not teach an old dog new tricks", but Therapy Notes customer service reps have done just that.
Melissa W.
Clay was so patient and highly motivated to resolve my tech issues. Very pleasant person. Thank you!
Dr. O.
Emily was patient. Give her more money
Sky A.
TherapyNotes has been a complete game changer for my practice. Between billing, documentation, client communication, etc., TherapyNotes continues to surprise me with adding new features on a regular basis. The customer service is incredible and any issues typically resolve the same day.
Amanda S.
Justin was wonderful! He helped me with some billing issues in the system. He was very knowledgeable, kind, and patient with me. Thank you so much Justin!
Brandi B.
Therapy Notes customer service team is amazing! I had the pleasure of speaking with Jay from the enrollment/billing department for insurance claims. He was so helpful and thoughtful, guiding me every step of the way. I forgot to mention to him, that he should be a motivational speaker. Way to go Jay! Thank you TN, you all are awesome!
