The Real Leather Co.Reviews of therealleathercompany.com

Great bag, getting a lot of use out of it.

I purchased ‘The Standard’ backpack recently and had a good experience. Before I ordered, I saw some of the bad reviews here and was understandably concerned. I contacted the company and they said something about having staff and supplier issues in the last few months that are now resolved. I still wasn’t sure whether to order, but ended up biting the bullet as the customer service person was very helpful and responsive and I couldn’t find a similar bag anywhere else. I’m so glad I did! The bag is lovely, it’s quality leather and some of my colleagues have been asking where I got it. Whatever issues this company may have had before, I haven’t had any problems.

I love my leather bag, "The Daily." It is a beautiful piece that has gotten alot of compliments. Unfortunately, I had an issue with buckle straps not holding properly. I emailed customer service was responsive with prompt emails. They understandably asked for photos to identify the issue, and then mailed me two new buckles at no cost to me. I will happily continue to use their products. Great customer service!

Finally, a leather bag large enough to use for a weekend away. Leather quality is outstanding as well as attention to details. This is a high quality product that is going to last a long time. The entire purchasing experience was great. From finding the product thru delivery this has been a very good experience. I have now purchased 2 bags from the Real Leather Co. and couldn’t be happier.