customer
Could not have built my sauna without your help
Quick response to my endless questions, patience when I did not understand things, and lots of help choosing the right stove. Thank you!

Excellent
Based on 314 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Explore Premium Saunas Leading sauna retailer in the USA. Our expertise is in the traditional Finnish saunas, but we also offer options for infrared sauna goers and steam sauna creation. Our educational resources can be found on our Youtube channel which goes by the same name The Sauna Heater. We help people build better saunas!
The Sauna Heater (thesaunaheater.com) has 314 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 279 reviews with 5 stars · Clear filters
customer
Quick response to my endless questions, patience when I did not understand things, and lots of help choosing the right stove. Thank you!
Dan S.
Easy ordering and great customer service.
STEPHEN G.
Matched pricing great personality
Darin B.
Shipment of the sauna heater and stones was prompt and arrived on a pallet packaged well and without any concern.
Seth T.
I asked 4 companies for quotes on this heater. TSH replied within 6 hours with their initial quote and reacted to my follow up questions within 2 hours. I placed my order before any of the other 3 suppliers responded (as of this writing, only 2 of the 3 have replied!).
BAH H.
The team has been extremely helpful answering my questions within minutes. I would recommend the Sauna Heater group to anyone thinking about purchasing or building a sauna!
Javier S.
The whole team was responsive and professional from start to finish. Everything arrived on time and worked exactly as promised.
Reply from The Sauna HeaterOct 1, 2025
Great to hear we were able to help you with your sauna project. Thanks for taking the time to leave a review. Wishing you the best of löyly, Veeti
Kyle
This companly has a lot of awesome resources for anything you we need to know about saunas. The sauna I ordered came quickly and haven't had any issues.
Reply from The Sauna HeaterOct 1, 2025
Thanks for the positive feedback Kyle! We're happy we were able to help you with your sauna project ✊ Wishing you the best of löyly, Veeti