Excellent
Based on 314 reviews
The Sauna Heater4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Explore Premium Saunas Leading sauna retailer in the USA. Our expertise is in the traditional Finnish saunas, but we also offer options for infrared sauna goers and steam sauna creation. Our educational resources can be found on our Youtube channel which goes by the same name The Sauna Heater. We help people build better saunas!
The Sauna Heater (thesaunaheater.com) has 314 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 279 reviews with 5 stars · Clear filters
Matt H.
Quick shipment called to ask about shipping. Great to work with.
Reply from The Sauna HeaterAug 24, 2026
Thanks, Matt! Glad we could sort out the shipping questions and get it to you quickly. Great working with you too, enjoy it!
Mitch C.
Jon is amazing
Reply from The Sauna HeaterAug 10, 2026
Thank you, Mitch! Jon will be glad to hear this, and we'll make sure it gets to him. Enjoy the sauna, and reach out anytime if we can help.
Mark O.
Very helpful staff. Fast delivery. Recommended.
Reply from The Sauna HeaterAug 10, 2026
Thanks, Mark! Helpful people and fast delivery is exactly the combination we aim for, so this is great to hear. We appreciate the recommendation, and we're here whenever you need us next.
JK
The Sauna Heater representatives answered all my questions and gave recommendations that proved valuable. The heater, stones, and controls all arrived well packaged and onetime. After the sale the rep I contacted was very helpful with the installation questions I had. The price was also competitive. Overall a very good experience.
Reply from The Sauna HeaterAug 10, 2026
Thank you for taking the time to write this! Our team spends real time in saunas and on sauna builds, so when we advise on a heater, stones, or controls, it's coming from firsthand knowledge. Enjoy the sauna, and reach out anytime.
Retterath E.
Micah was the best to work with. Excellent communication, knowledgeable and made working with him incredibly easy. Thank you!
Reply from The Sauna HeaterJul 29, 2026
Thank you for the kind words! Micah is a big part of what makes our team great, and we'll make sure he sees this. Enjoy the sauna, and if anything comes up down the road, we're just a call away.
Scott C.
Well built. !! Great instructions easy to build ! Very happy so far with my purchase !
Reply from The Sauna HeaterJul 29, 2026
Thanks so much, Scott! Glad to hear the build went smoothly and the instructions did their job. Now for the best part!
Mike L.
Salesman was great!!! He listened, gave me options and was very courteous. Thank you
Reply from The Sauna HeaterJul 29, 2026
Thank you, Mike! We'll pass this along to Micah. Enjoy the sauna, and reach out anytime.
Doug H.
Prompt delivery of sauna glass doors, with good tracking and packing for protection during shipping.
Reply from The Sauna HeaterJul 29, 2026
Thanks, Doug! Freight and packaging are tricky, so we're glad everything arrived protected and on time. Hope the doors look fantastic in the finished sauna. If you need anything else for the build, you know where to find us.
