TicketmonsterReviews by people who used ticketmonster.ai

Convenient an easy to file.Thank you for doing such a good job.My ticket was dismissed.

I was very sceptical about using a service like this. After reading reviews, I decided, what the heck. I figured I'd either have this dismissed or I would have to attend traffic school, or this was all BS. Well, it's not BS. They came through and my case was dismissed and I was refunded my traffic citation amount of $496. Highly recommend using them.

I hadn’t gotten a ticket in nearly 20 years, so getting two back-to-back (one for speeding and one from a traffic camera) was stressful enough. I felt relieved when I found Ticket Monster and decided to give them a try. I submitted all the information for my first ticket and waited. A couple of weeks later, I received the second ticket and hired them again, trusting the process. After a few months of silence, I suddenly received an email asking for more money. When I followed up, after delays and a lot of back-and-forth, they told me their AI system couldn’t read my ticket—so they never actually fought it. They issued a refund, but by then I had already missed my court date and was left dealing with the consequences on my own. I still hoped the second ticket would be handled properly, so I proactively followed up well before the court date. Unfortunately, I couldn’t get a clear answer. The final response I received was: “I am not able to concretely see within our systems whether that happened or not — our system is opaque — the best bet is to call the court directly.” That response says everything. If the company itself can’t confirm whether they did the job you paid them for, that’s a serious problem. This was a frustrating and stressful experience. Ticket Monster ended up being a waste of time and money, and I would not recommend relying on them for something as important as a traffic ticket.

Do not use Ticket Monster. It is a scam I. paid for their services. They sent me a request for more money close to the court date. The court I was supposed to appear at did not show in their drop-down menu. They wanted more money and they did not represent me. It’s a scam. Their failure to represent me incurred an additional $100 fine. Don’t fall for their marketing! they refunded me after the court date had passed, therefore leaving me on the hook for the fine plus an additional $100 for no-show.

I would like to express my sincere gratitude to Ticket Monster, and especially to Hayk Chatman for helping me resolve my issue. This was a very difficult time for me, and I truly appreciate the support and care I received. Hank always took the time to respond to my messages and even provided emotional support, although I understood that it was beyond his responsibilities. What touched me the most was when, after listening to my story, he said, “We will fight for you.” At that moment, I realized I had found someone I could truly trust. I wish Ticket Monster continued success and wholeheartedly recommend their services to anyone going through a difficult situation and in need of help.

It was an exceptional experience from start to finish. There was absolutely no judgment regarding me or my driving history—which, for the record, was clean. The team was highly professional and truly acted as my strongest advocate. They focused entirely on the relevant factors, applying their knowledge, skill, and experience to build a compelling case that resulted in a significant win for me. Unlike other firms, their approach is centered on you. They know exactly what to do and how to do it, and they set the standard so high that success becomes the outcome. I would not recommend going anywhere else.

I cannot express how appreciative I am for Ticketmonster. The service was recommended to me by a friend when I shared my frustration and questioned the validity of a red light violation I received. I immediately reached out to the service and, within a few hours, received a text message from someone who informed me that he would be assisting me with my case. He introduced himself as Hank. Hank has been extremely responsive and forthcoming with the status of my case every step of the way. When I received a letter from the Court stating that I had failed to provide requested information, I texted a photo of the letter to Hank. He immediately reached out to the Court, and found the Court's oversight. Although I have not received a final judgement on my case, I have every confidence that it would not be for the lack of effort by Hank. I am enthusiastically writing this review now as I am really impressed with the level attention and care my case has received through this service. I truly feel that this is a wonderful resource for people in their efforts to protest or just to verify and clarify the validity of a ticket, especially those red light camera violations which seem very ambiguous to me. I feel whatever the outcome with my ticket, although I am hopeful, I am grateful to Ticketmonster and Hank for offering me the opportunity to have a voice in the process.

My experience with ticket monster has been great so far. They have helped take off the edge and any worries of having to go do everything myself. They have taken everything into their own hands which has been a blessing since I work a lot. Their communication with me has been fantastic! When ever I call or even text, someone has responded on the other end. I would recommend ticket monster to anyone!