Excellent
Based on 108 reviews
TIGERSECU4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our family-owned small business is based in Lomita, California, and since 1996, we've been committed to producing high quality, affordable and easy-to-use security cameras and video surveillance systems designed to protect your home and keep your business secure.Our passion for quality and dedication to our customers set us apart. With TIGERSECU, you're not just buying a product, you're joining a family that values your security.
TIGERSECU (tigersecu.com) has 108 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 101 reviews with 5 stars · Clear filters
Jose A.
The company responds fast and efficiently
Reply from TIGERSECUJan 21, 2026
Hi Jose, thank you for your kind feedback! We’re glad to hear you found our support fast and efficient. If you ever need further assistance, we’re always here to help.
Lee R.
Amazing customer support!! I had a few questions when setting up my system. I sent an email and received a very fast response with easy to follow instructions.
Reply from TIGERSECUJan 21, 2026
Hi Lee, thank you for the wonderful feedback! We're glad our team could provide quick, clear instructions to help you get set up. We're always here if you need anything else.
Lou S.
Great customer service! Thank you for the fine technical support.
Reply from TIGERSECUJan 21, 2026
Hi Lou S, thank you for your kind words! We’re happy to hear you had a great experience with our technical support. We're always here to help!
Al L.
Outstanding support. They answered my questions, and properly diagnosed my issue.
Reply from TIGERSECUJan 21, 2026
Hi Al, thank you for the great feedback! We're glad our team could answer your questions and help diagnose the issue correctly. We're always here if you need further support!
Andrew
Great customer support, I appreciate the support on a Sunday with the quick response. I couldnt ask for better service. Thanks to Joy and Ian for great service
Reply from TIGERSECUJan 21, 2026
Hi Andrew, thank you for the wonderful feedback! We’re glad Joy and Ian were able to assist you quickly—even on a Sunday. We truly appreciate your support and are always here if you need anything.
Mike L.
I had an issue with a reset needed and I was stuck. I did not think I was going to get help today (New Year’s Day), but I tried to call regardless. Tech support was there to take my calland Ian walked me through a reset as well as final setup. His instructions were clear and he made it very easy to maneuver through the problem I had. Now all is good and I able to use my new system as designed and expected. Well done, Ian!
Reply from TIGERSECUJan 5, 2026
Hi Mike, thank you for sharing your experience! We’re glad Ian was able to help you get everything reset and running smoothly—especially on New Year’s Day. Enjoy your system, and feel free to reach out anytime you need support.
Mostafa K.
It is okay and good
Reply from TIGERSECUJan 5, 2026
Hi Mostafa, thank you for sharing your experience! Enjoy your system, and feel free to reach out anytime you need support.
Randy
Response was quick. Took several emails but all of them were informative and timely.
Reply from TIGERSECUJan 5, 2026
Hi Randy, thank you for the great feedback! We’re glad our team could provide timely and helpful information. If you ever need more assistance, we’re always here to help.
