TimekettleReviews of timekettle.co

Absoluter Schrott und Geldverschwendung. Ich habe mich von den YouTube Videos und der Empfehlung der KI täuschen lassen und mir die M3 Kopfhörer gekauft um zum einen damit nach China zu reisen aber auch mit Freunden in Thailand zu kommunizieren. Nichts davon hat ansatzweise funktioniert. Jede Gratis-App auf dem Handy kann das besser. Die Kopfhörer und die dazugehörige App verstehen nichts und wenn dann wir völlig falsch übersetzt. Ärger und Frust vorprogrammiert. Was für eine Enttäuschung und Geldverschwendung. Wer bringt so einen Mist und Müll auf den Markt. Hätte ich bloß die Bewertung hier vorher gelesen. Zudem halten die Batterien im Kopfhörer keine Stunde durch. Bloß nicht kaufen!!

Lieferzeit nicht eingehalten, Preisleistung stimmt nicht. Was diese Kopfhörer leisten können auch andere Kopfhörer die wir ausgetestet haben für 40 Euro! Übersetzung nicht für normale Konversation geeignet. Rücksendung nach China (von Deutschland aus) trägt der Käufer alleine. Rund 45 Euro! Ich persönlich rate ab von diesen Kopfhörern.

Hidden costs, terrible customer service, and fake data deletion!I highly discourage buying from this company. They hide customs duties and VAT costs, leaving customers with unexpected fees upon delivery. When I refused the parcel due to these hidden charges, it was returned to them. Instead of giving me a refund, they completely ignored my emails and tried to keep my money.Fortunately, I got a full refund through a chargeback from my bank, Barclays, who resolved the dispute in my favour. On top of that, their customer service lied directly to my face. They sent me an email confirming that my account and personal data would be deleted in accordance with UK GDPR. It was a complete lie – weeks later, my account is still fully active and they refuse to take action. Avoid them at all costs – they are dishonest, unprofessional liars!

The translating headphones do not even function as headphones much less translators. I’d be much happier with a $10 pair of headphones from Walmart because they actually function as headphones. Thoroughy upset I wasted my money on this product. Wish I could vote less than one star because it doesn’t even deserve one.

I purchased a Timekettle translation device specifically to help with communication while traveling in China. The product was marketed as a dedicated translation solution, and I expected it to perform better than free translation apps because it is specialized hardware sold for that purpose. In actual use, the device did not perform reliably. The translations were inconsistent, awkward, and often less useful than free tools such as Google Translate or WeChat translation. This made the device ineffective for the real-world situations I purchased it for, including basic communication while overseas. The main issue is that the product did not meet the practical expectations created by its advertising. A device sold specifically for live translation should provide dependable, understandable translations. In my experience, it did not. I am also dissatisfied with the company’s 30-day return policy. This type of product is commonly purchased before international travel, but the real test happens during the trip. By the time a customer discovers that the product does not work adequately in the intended travel environment, the return window may already be nearly over or expired. That makes the policy unreasonable for the way the product is actually used. I contacted the company seeking a refund because the product did not perform as expected. I do not believe I should be stuck with an expensive device that performed worse than free translation apps. Desired Resolution I am requesting a full refund for the Timekettle device. The product did not provide the reliable translation experience advertised, and the 30-day return window is not reasonable for a travel-dependent product that can only be properly tested once the customer is overseas. Also, they delete any negative reviews off YouTube. So dishonest and that should tell you everything you need to know. SCAM

Business didn't provide the advertised reward points with the purchase, failed to respond to my complaints or provide the points, and generally doesn't read or respond to messages they are sent. The product quality is very poor, the service is non-existent, and the business is now failing to move forward with my return request and still unresponsive to the initial complaint. I've had to file a chargeback finally with the bank after telling them for several days I was about to do that. Hopefully they will respond to the bank or federal authorities since they won't respond to paying customers.

Total scam, product hardly works and they continue charging credit card for some weird service. no customer service and very difficult to resolve bogus charges.

The timekettle app is absolute garbage it doesn't work it's to basic it keeps crashing or putting up errors , lack of support, don't answer emails and a lack of information available, I bought 2x w4 pros a very expensive waste of money