Poor
Based on 589 reviews
Tom Hollinger2.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tom Hollinger is a modern fashion brand focused on delivering timeless, wearable pieces designed for everyday confidence and comfort.We aim to combine clean design with practical quality, offering collections that are easy to wear, versatile, and suited for a range of lifestyles. Our approach is centered around simplicity, consistency, and attention to detail, creating pieces that fit seamlessly into your wardrobe.At Tom Hollinger, we place a strong emphasis on customer experience. From product selection to delivery and support, our goal is to ensure a smooth and reliable shopping journey.If you have any questions or need assistance, our support team is always available to help.
Tom Hollinger (tomhollinger.com) has 589 customer reviews on Folks Told, with an average rating of 2.3 out of 5.
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Xx
This company is there purely to rip you off. The product I bought looked nothing like the images, the colours were different, and while advertised as 100% linen, they were 100% cotton (per the label). They force you to pay for the return shipping to china. Out of pocket, with nothing to show. A scam.
Mrs Angela R.
This is not a genuine Tom Hollinger site. As I read another review. I received nothing as advertised on the photo. I ordered large man's I got large boys. Cheap material logo was not Tom Hollinger. I got in contact with what's supposed to be customer service support. I did get a prompt response, asking me to send photos to help them understand a bit more what my query was. Sent a few days ago, and guess what no response probably because I asked for a refund. Avoid at all costs, annoyed with myself for getting caught. I'm sending there details onto Action for Fraud. It'll make me feel better at least
Robert D.
Absolute rubbish. Thought I was buying from a UK company and got flimsy trousers that would only fit a child and looked nothing like the pictures on the web. Returns are virtually impossible
Sophia
Told item out for delivery but never arrived. I have raised polite and patient requests for investigations which just get standard responses saying "they are looking into it" I then asked for a refund. Last response was 1.7.2026 which said I would get full response within 48hrs...suprise suprise no response. Ive been requesting a refund for the missing items and now 2 weeks has passed so I have had to raise a dispute with my credit card company. Complete radio silence so I expect this is actually a dodgy company.
Amy
Took over 2 weeks to arrive- clearly from China. Poor quality. Small fitting shoes.
Maurice
Poor quality. No reply to my request for return information. Finally returned to an address on the delivery label. Don’t expect to receive any refund. Basically a scam outfit.
Dave F.
Every day is a school day as the saying goes. I ordered two pairs of trainer shoes from Tom Hollinger on line. They looked really good. Took over two weeks to arrive. Quality is poor and they are at least one size too small. So I looked at returning them. A real faff and then I find no end of 1* reviews all saying exactly what I have found. I'm not going to waste any more money sending the shoes back. I want a full refund and won't be offered that so I'll put it down to experience and leave this review so that others may be spared the expense and disappointment. £85 down the toilet. Be warned.
Margaret C.
!!!!!!!Not even 1 star. I paid £30 for two pair of LARGE size men’s rugby trousers. The best part is the tacky bag it came in. Horrible “ made in china label waist is 24?” Absolutely disgusting BEWARE!!!!!!!!!
