Poor
Based on 589 reviews
Tom Hollinger2.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tom Hollinger is a modern fashion brand focused on delivering timeless, wearable pieces designed for everyday confidence and comfort.We aim to combine clean design with practical quality, offering collections that are easy to wear, versatile, and suited for a range of lifestyles. Our approach is centered around simplicity, consistency, and attention to detail, creating pieces that fit seamlessly into your wardrobe.At Tom Hollinger, we place a strong emphasis on customer experience. From product selection to delivery and support, our goal is to ensure a smooth and reliable shopping journey.If you have any questions or need assistance, our support team is always available to help.
Tom Hollinger (tomhollinger.com) has 589 customer reviews on Folks Told, with an average rating of 2.3 out of 5.
Showing 368 reviews with 1 star · Clear filters
Lucie R.
This company is awful. They didn’t even send me what I ordered, have charged me for both. Delivery took for ever so I missed my dad’s birthday. Quality of the clothing is poor. They will say they will give you a refund but money never goes into your account! Do not order from them!!!!!!!
carl B.
I order some clothes for my holiday, they took so long to be delivered that I was already out of the country when they arrived. Apparently they were handed to the homeowner, even though no one was at home. When raised this with customer service they said as it was delivered to me they could do nothing and despite telling them the facts and that they had no proof they still refused to refund me. I have raised a claim with my credit card company. Do NOT Use.
Andrea H.
1 star is to generous. The item arrived late, of poor quality and not the same as pictured. I ordered a 2xl the jacket fit me and I'm a size 10. They are not responding to my emails. My next option is going to be trading standards. My advice would be do not buy from this company.
Melanie B.
Items took a long time to arrive to the point I was worried nothing would ever turn up, when it did finally arrive there was an item missing. Their customer service team have not dealt with the issue asking me for photos, how can I photograph a missing item! So I am now out of pocket which I will pursue through Mastercard. Would not recommend anyone to purchase from them.
Lesley O.
Absolutely do not work with this online provider. Goods never arrive no refunds are made You liaise with AI, not a person. Website great - customer service non existent - clothes never arrve
Colin T.
Such bad service, never received my goods although money taken, and no contact received back
Lexie C.
Total scam website. Refuse to answer any communications. Don’t honour their own cancellation policy, have no proper details about returning goods and if you are luck to get hold of them base on other reviews expect you to return at own cost. AVOID. They are not who they advertise to be.
Kevin O B.
ABSOLUTELY DO NOT BUY FROM THIS WEBSITE. THE GOODS DO NOT ARRIVE AND MONIES ARE NOT REFUNDED. I HAVE BEEN CHASING FOR MY MONEY BACK SINCE FEBRUARY. I HAVE NEVER RECEIVED THE GOODS. I SHALL POST ON THIS SITE ONCE I GET MY MONEY BACK.
