Excellent
Based on 631 reviews
Tops and Bottoms4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a one-stop-shop for all your fashion desires ranging from apparel, footwear, outerwear, and accessories. Name it, and we’ve got you covered. At Tops & Bottoms, we're dedicated to bringing you the high-end apparel of internationally renowned brands such as; Adidas, Puma, Jordan, New Era, Mitchell & Ness, Bally, Nike, and many others. With a firm focus on providing exceptional customer service, incredible value, and uniqueness, we serve you the authorized branded products at an affordable price.
Tops and Bottoms (topsandbottomsusa.com) has 631 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 52 reviews with 1 star · Clear filters
Sofia T.
I ordered New Balance Bisque sea salt shoes in woman’s size 9. I received my order today, beautiful shoe but it was in size Men’s 9. They don’t have my size woman’s 9 and they expect me to pay for shipping the shoe back when it was their mistake. It’s just not right! Very unhappy.
Latoya J.
Package never delivered!!!
Latonya A.
I order three hats and was told by email that two can only be exchanged. I tried calling today and left voicemail on how to exchange the two hats and receive a refund. At this point I would like to receive a store credit, so I find other items in my husband size. I haven't received any emails regarding my call and follow up to the refund that I was granted. No sheet or label was attached to the email.
Pamela S.
The hat was labeled as black and it was really navy blue.
John A.
Don't buy here unless you absolutely have to. The customer service is horrible. Then they want you to give them a 5 star review on trustpilot for future business or a drop you want but they won't come thru. They'll just lead you along so they look good. Very deceptive. Buyer beware!!
Joseph
These guys text you up and say hey if you write us a 5 star review we'll hook you up on one the next sneaker drops you want. So you give them the review and then they never come thru, it's always next time we'll get ya. So I wouldn't drop them a good review unless you actually get what you want. Don't let them lie to you then leave you hanging because they've done it to me 3 times. Also after I wrote this review they texted me threatening me with legal action. Everything I said in this review is true and I have the text messages to back it up.
John T.
This place sucks! I purchased some uptempo slides for nearly $100 bux I wore probably 4 times and the Bubble bursted on both slides! I weigh 185lbs so it wasn't my weight! I tried contacting tops and bottoms and basically they lied and said they would try to replace em but now every time I try contacting them they don't respond ! They sell factory seconds or blem shoes stay far away from these people as possible !
King
Always cancels orders
Reply from Tops and BottomsAug 5, 2025
Hi King, Thank you for reaching out and sharing your experience with us. We're truly sorry to hear that you've encountered repeated order cancellations from our website. This is absolutely not the experience we want for any of our customers and understand how frustrating it must be for you. This case usually happens when our website tags your payment as fraud due to some technical reason, therefore we request you to share your order ID with our Customer Service Representative so we can pinpoint your issue and resolve it. Furthermore, to express our gratitude to you as our loyal customer that faced issues from our end, we offer you 15% discount on your next order which will be confirmed to you once you contact our CSR.
