TourBeezReviews of tourbeez.com

Reply from TourBeezJun 11, 2026

We’re glad to hear you found the driver great and appreciated their enthusiasm. We note your comments regarding the pace of the tour and limited time at each stop, and we will review this internally to improve the balance of future itineraries. If you would like us to look into your booking further, please contact us via email. Thank you again for sharing your experience.

Reply from TourBeezJun 10, 2026

Thank you for sharing your feedback. We’re glad to hear you found the booking process easy, the communication clear, and that you enjoyed the tour overall, especially the boat ride to Niagara Falls. We are, however, sorry to hear that parts of the day felt rushed. This is not the experience we aim to provide, and we will be reviewing your comments with our operations team to better balance timing at each stop and ensure a more relaxed experience for our guests in the future. Thank you again for taking the time to share your thoughts.

Reply from TourBeezJun 10, 2026

We are sorry to hear that you felt rushed throughout the day and were not able to fully relax and enjoy the experience. This is not the standard we aim to deliver. We appreciate your suggestion regarding separating activities into different tour options. We will review this carefully with our operations team as we continue to improve our itineraries and guest experience. Thank you again for your valuable feedback.

Reply from TourBeezJun 10, 2026

Thank you for sharing your feedback. We’re glad to hear you found the guide excellent and that you were picked up on time. However, we are sorry to hear that the early part of the journey felt delayed and impacted your overall experience. We understand your concern regarding the number of pickup points and the time spent within the city before heading toward the main attractions. This is valuable feedback, and we will review our pickup routing and timing structure to improve efficiency and reduce unnecessary delays where possible. Thank you again for taking the time to share your thoughts with us.