Steve P.
Been back and forth on the phone for 2…
Been back and forth on the phone for 2 weeks. Still nothing accomplished. Email nothing accomplished. Just like Keystone do not ever buy a Keystone! 1 nightmare after another.
Bad
Based on 17 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Trekwood RV Parts and supply is the larges online source for RV replacement parts. We work directly with leading RV manufacturers such as Keystone RV.
Trekwood RV Parts (trekwood.com) has 17 customer reviews on Folks Told, with an average rating of 1.5 out of 5.
Showing 15 reviews with 1 star · Clear filters
Steve P.
Been back and forth on the phone for 2 weeks. Still nothing accomplished. Email nothing accomplished. Just like Keystone do not ever buy a Keystone! 1 nightmare after another.
Diana B.
Does anybody work there? Does anybody answer the phone? Website sucks, I just want to order parts. I don't want an estimate. Tried several days to get anyone to answer the phone or call me back. It's horrible. I don't think anybody works there. I wonder if this page is a scam. It's sad, I need parts they have the parts. Can't get anybody to answer the phone to order them.
Ashley P.
No response for over 10 days. JUst shut your doors guys. all I see are 1 star reviews and somehow you have 2,5 star rating?
Raymond L Herbst J.
Site stock offerings are impressive but that is all. No response via phone, no response from numerous emails. Placed two different orders for my Keystone Cougar the online order said Trekwood would respond with shipping amount. Haven’t heard anything in over two weeks. What kind of online retailer take order but then has to respond with shipping amount? Apparently Trekwood doesn’t care and has bigger customers. Don’t waste your time.
Mary
Was trying to order a grab handle for our RV and placed the order 2 months ago. The order said I would have to wait for a shipping quote. That quote never came even after several email requests and phone calls to Trekwood! I have given up ever hearing back from this company and consider it a plus that I didn’t.
REY
Was going to order a part that is $112.00, but Trekwood wanted $350.00 for shipping. I don’t think I want to pay $462.00 for a $112.00 part!
keith C.
Excessive shipping charges. Would not recommend this company. Was going to purchase a $21 item that weighed less than a pound. Company quoted a shipping charge of nearly $18 for standard shipping. What a ripoff.