Triniful.comReviews of triniful.com

Reply from Triniful.comAug 28, 2025

Dear Customer, we’re sorry to hear your experience didn’t meet expectations. To help you better, could you please share your order number? We’d like to look into this right away. We do offer returns and exchanges, and we’re here to make things right. Please contact our support team at [email protected] so we can assist you promptly. Best regards.

Reply from Triniful.comAug 13, 2025

We're sorry to hear this. We're offering high-quality products that consistently meet the standards shown in our advertising. After reviewing our records, we were unable to locate a recent order from your account. We would love to assist you and better understand your experience. Please feel free to contact our customer service team and we will do our best to help.

Reply from Triniful.comMay 14, 2025

Hello, Sorry for the inconvenience caused. As we check here, your order is in transit.The package is currently being inspected at customs. Please don't worry, your order is on the way to you and will arrive soon. And we're keeping an eye on your parcel. Thanks for your support and understanding! You can follow the link below to track. https://www.usps.com/

Reply from Triniful.comApr 23, 2025

We apologize for any hassle this has caused you. We support the return and exchange service. If there is anything we could help with, please contact our customer service. Contact us: [email protected]

Reply from Triniful.comFeb 17, 2025

Sincerely apologize for any negative experience you had with our sizing. We understand how frustrating it can be to receive ill-fitting clothing but we take great care to ensure that our sizing charts accurately reflect the measurements of our products. Because the designs of products vary. The size will change accordingly. It is recommended that you choose and buy according to the size chart. And we support the return and exchange service. If there is anything we could help with, please contact our customer service. Contact us: [email protected] We're always here for you!

Reply from Triniful.comJan 21, 2025

Dear, after thoroughly reviewing the details of this order, we have found the following information: 1.Matching Order : The order information provided by you matches perfectly. The shipping addresses are consistent with the your account information. 2.Delivery Confirmation: The package was successfully delivered to the specified address according to the tracking information provided by the carrier. The tracking number [NY594528001] shows the package was delivered on [December,06,2024]. Given these facts, we believe that the transaction was authorized and that the customer received the product as ordered. We have attached the relevant documentation, including proof of delivery and order confirmation. We are committed to providing excellent customer service and would be more than willing to discuss this matter further with the customer if additional clarification is needed. In an effort to resolve this matter, we kindly request that you take the following steps: 1. Consult with individuals who may have accepted the package on your behalf (such as family members, roommates, or neighbors). 2. Check if the package may have been placed in a secure location (for example, on the front porch, in the garage, or with a neighbor). 3. Reach out to your local post office or delivery service provider to gather any additional information they may have regarding the delivery. And your email was also replied when we received your email. We're afraid our previous email response may have inadvertently gone unnoticed in your inbox. It is possible that our message was mistakenly filtered into your spam or junk folder. Please let us know how we can assist you further. Our email: [email protected]

Reply from Triniful.comDec 27, 2024

Hi, We apologize for any hassle this has caused you. Our printing process aims to reproduce colors accurately, but differences in screen displays or lighting can make the actual colors appear brighter. If you're not satisfied, we offer returns. Thank you for your patience, and we look forward to resolving this for you. Anything we can help with, please feel free to contact us. We're always here for you.

Reply from Triniful.comAug 26, 2024

Hi, We apologize for any hassle this has caused you. We always try to reply quickly to our customers. It seems like our last message might not have reached you, so please take a look in your spam or junk folder, just in case it got stuck there. About the clothes, we understand they might feel lighter than you thought. They’re made from a special quick-dry fabric that's supposed to be lightweight and airy. This means it's typically thinner than regular cotton or heavier materials, and it’s chosen to help keep you comfortable while being active. Regarding the return policy, we have already replied you via email. Please check your spam or junk folder to see if our reply was incorrectly filtered there. Thank you for your patience, and we look forward to resolving this for you. Yours, Triniful Team [email protected]