Average
Based on 850 reviews
trotpets.com3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h
trotpets.com (trotpets.com) has 850 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 64 reviews with 4 stars · Clear filters
Rosanna T.
We received the bowl quickly and it works well to slow down eating. I like that it’s stainless steel and can be easily washed though it’s a little bigger than expected.
Reply from trotpets.comDec 30, 2024
So glad to hear you (and your pet) are happy!
Jacob C.
The bowl set is very nice. I like the magnets so the bowls aren't moving around, the mat looks to be very easy to clean, and adjustability will be nice as my pup gets older. My only complaint is Trot is not very responsive to emails and no phone (that I saw). The site stated it would ship 5-7 days after order and they only sell the items if they are in stock but I waited 2 weeks for the item to show up (only took 2 days to get to me). Was just getting worried from previous reviews of people not getting their stuff but we did and its nice stuff!
Reply from trotpets.comDec 30, 2024
We are sorry to hear about the shipping delay but are pleased to hear that you love the product! If you have any questions, please reach out to [email protected] so we can easily assist you!
Blue242
The bowls came with two sets of screws- use the Phillip Head screws. The other ones did not tighten down enough. And no instructions came with on assembly, but easy enough to figure out. My dog loved the bowl set up right away and drank water. The design looks great and is very functional.
Reply from trotpets.comDec 30, 2024
So glad to hear everything worked out and you love the product! Please email [email protected] if you have any concerns.
Katrina S.
I really wanted the green one, but it was out of stock when I finally made my decision, so I got the orange and it is gorgeous. I didn’t realize I would have to put it together, and it only took me more than five minutes to do because the holes were off centered. I finally got it together and it looks great.
Carol M.
Nice product that seems quite sturdy and visually appealing. Surprised there were NO instructions at all, although pretty easy to figure out. Our dogs were not thrilled with the straight sides of the bowls and our old guy does not like the slow feeder bowl. We use it for water instead. Would like to replace the slow feeder bowl with a regular bowl.
Becca P.
I love the stand and bowl, however, the slow feeder bowl doesn't work for my dog (she won't eat out of it) and I wonder if you offer a set with two simple bowls.
Reply from trotpets.comJul 27, 2024
Hi Becca! Thank you for taking the time to leave a review! Please get in touch with us directly at [email protected] so we can assist you immediately. Thank you for being a part of the Trot Pets community!
Anne M.
The quality of the bowls and mat are excellent. I will note that for the same capacity as my old bowls, these are wider. I probably could have gone with the smaller bowl but my dog doesn’t seem to mind. I was disappointed that the screws, when tightened to secure the feet to the top of the stand protrude through the top slightly. Trot did offer to send a replacement or refund the cost of the stand. Overall very happy but do hope they get the proper size screws or pre-assemble.
Reply from trotpets.comJul 27, 2024
Hi Anne! Thank you for taking the time to leave a review and bring this issue to our attention. We appreciate your input and will certainly consider this as we continue to improve our products. Thank you for being a valued customer!
aleta B.
Visually very pleasing. Bowls are sturdy and the magnetic tray is great, keeps everything in place and provides a good catch for water splash. Only thing that I would prefer would be a “beefier” wooden leg, but that is just an aesthetic preference. Would definitely recommend to any dog owner
Reply from trotpets.comJul 27, 2024
Hi Aleta! Thank you for taking the time to leave a review! We're delighted to hear you're enjoying your set and hugely appreciate your feedback. Your input is invaluable in improving our product and helping us serve you better. Thank you for being a valued customer!
