Average
Based on 850 reviews
trotpets.com3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h
trotpets.com (trotpets.com) has 850 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 543 reviews with 5 stars · Clear filters
Anthony D.
I wrote Trot regarding a warranty issue and they immediately contacted me about the problem and sent a replacement. Their customer service is outstanding!
Reply from trotpets.comFeb 11, 2024
THANK YOU ! We really appreciate your support and kind feedback ... thank you again and have a great rest of the wknd !
Robyn I.
Love our TrotPets Bowls! The quality of the product and overall customer experience was the best. I ordered 2 complete sets for my boxers who tend to push their bowl around while eating and in turn getting food everywhere. These heightened bowls that are stuck to the stand allows them to eat in one spot and keeps the area around them clean.
Reply from trotpets.comFeb 11, 2024
THANK YOU ! We really appreciate your support and kind feedback. We are so happy you like the bowls. We are big fans of boxers so we are thrilled it is working well with them ! Thank you again and have a great rest of the wknd !
Jennifer S.
Trot pets bowl sets are awesome, especially for dogs who inhale their food. This customer service team was outstanding in getting my order to me in a timely fashion after an issue. Thank you!! Jenn
Reply from trotpets.comFeb 2, 2024
THANK YOU ! We really appreciate your support and kind feedback ... and we are so happy you like the bowls ... thank you again and have a great wknd !
Michelle P.
Really liked it and so did my dogs
Reply from trotpets.comFeb 2, 2024
THANK YOU ! We really appreciate your support and kind feedback. We are so happy you and your dogs like the bowls. Thank you again and have a great wknd !
deano K.
By far the best slow feeder bowls I have purchased. Both Labs love them and it has slowed them down plus the quality of these will last quite long. Don’t hesitate and shop around… these are what you are looking for!
Reply from trotpets.comFeb 2, 2024
THANK YOU ! We really appreciate your support and kind feedback. We are so happy you and your LABS like the bowls. Thank you again and have a great wknd !
Anonymous
The customer service was phenomenal! Really. I'm a first time customer. I had an issue and was wondering about the warranty and you guys replaced my items with no questions asked. Thanks so much. I truly appreciate it. I will buy again. Bowls and stand are great.
Reply from trotpets.comFeb 2, 2024
THANK YOU ! We really appreciate your support and kind feedback. We take a ton of pride in our customer service and so happy it all worked out well. We are so happy you like the bowls. Thank you again and have a great wknd !
Shellye
Shipped very quick. Incredible quality. Stylish and sturdy. Also, looks great. Worth every penny.
Reply from trotpets.comJan 28, 2024
THANK YOU VERY MUCH ! We really appreciate the support and feedback. It means a tremendous amount to us. We are so happy you like them. Thank you again !
KK
The packaging to protect the product was great! I love the look and style of the bowls and stand and I am looking forward to getting another set for my other dog:) The lids are a plus since my dog doesn't always finish, so I love that we have this accessory now to cover her bowl when not eating. It will help protect against ants and other debris. The magnets are a plus with keeping the bowls in place and I have not seen anything like it!
Reply from trotpets.comJan 28, 2024
THANK YOU VERY MUCH ! We really appreciate the support and feedback. We are so happy you like all the features and we are so happy you like the set. Thank you again !
