trotpets.com Reviews | Read Customer Reviews of trotpets.com

trotpets.comReviews of trotpets.com

Pet Stores

Write a review Website

3.9

Average

Based on 850 reviews

trotpets.com3.9

Write a reviewReview

Rating breakdown

Select a bar to see only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About trotpets.com

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We h

trotpets.com (trotpets.com) has 850 customer reviews on Folks Told, with an average rating of 3.9 out of 5.

Website: trotpets.com
Category: Pet Stores
Listed on Folks Told: 2026

More in Pet Stores

trotpets.com reviews

Showing 543 reviews with 5 stars · Clear filters

Diane
Jun 17, 2023
Reluctant customer, but happy with new company
Purchased these bowls with the original company and took months to receive them. Was reluctant to order again, but due to the bowls being such an awesome product and getting a 2nd dog, I took the risk. This time, I received the bowls/tray within a week of ordering, and they are the same great quality! Very happy with my purchase and new owners of this company! Thank you!
Reply from trotpets.comJun 19, 2023
Thank you very much for the feedback. Very happy you like them ! Thank you again !
Report
Jess
Jun 17, 2023
Swift and Efficient
Quick and kind in their communication, understanding of minor errors that arose, and swift to rectify. Everything you could ask for in a customer service team.
Reply from trotpets.comJun 19, 2023
That is so great to hear ! thank you for the feedback and support !
Report
Chelsey B.
Jun 17, 2023
Worth the investment!
I got the bowl/stand set and I absolutely love them! The quality is great and they look so nice in my home. They’re worth the investment!
Reply from trotpets.comJun 19, 2023
So happy you love them ! Thank you very much for the support and feedback ! Very nice of you - thank you again !
Report
Lori F.
Jun 16, 2023
So excited to have received my package
So excited to have received my package! I ordered the stand, mat and both bowls in the blue and it looks great! It really has helped my boy slow down with his food inhaling which is timely as he recently had an issue with bloat. My only issue is that I did not realize that the size shipped at this time was a medium and this is too small for my 80 lb boxer boy! However, I sent an email to customer service and they were extremely quick to respond and added me to the waitlist for the large size. Can’t wait to get the replacement and then I will donate my current set.
Reply from trotpets.comJun 17, 2023
Thank you for the feedback. Very kind of you. We do have your name on the list for the large size and we will let you know the moment we get them in. Thank you again !
Report
Kenneth P.
Jun 16, 2023
Made a mistake with my first order they…
Made a mistake with my first order they quickly fixed the Mistake and sent me the correct item at no additional charge. They had sent me a 3" stand instead of a 6" stand sent the 6" to me fast and for free. However is Trot or Friday either way the stand and bowls are fantastic.
Reply from trotpets.comJun 17, 2023
Thank you and glad it all worked out ! We are so happy you like the stand and bowls. Thank you again for your support !
Report
James G.
Jun 16, 2023
Great product and made well
Great product and made well. Fast delivery.
Reply from trotpets.comJun 17, 2023
Thank you for the kind words. We really appreciate it !
Report
Patricia N.
Jun 16, 2023
Shipped immediately
Shipped immediately. No delays. Great quality of products
Reply from trotpets.comJun 17, 2023
THANK YOU ! We really appreciate the feedback. Have a great weekend !
Report
Rebecca E.
Jun 16, 2023
Give these new owners a chance!
With the initial owners, I never got my order and they continued to push out the release date. When I received an email that there were new owners and everything was in stock, I was excited! So I reordered and am happy with my purchase so far.
Reply from trotpets.comJun 17, 2023
THANK YOU ! We have been faced with a lot of skepticism given the past problems. And we completely understand that. So it means so much that you gave us a chance. Thank you again !
Report