Average
Based on 631 reviews
TrueHost3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Globally trusted Webhosting Company offering Simple and Reliable Managed Databases for Apps and Mission critical Systems. Truehost presents Highly Scalable, Fully Managed MySQL with Automatic failover and Free Daily Backups at a transparent pricing.Register almost any Domain names at the Best Prices in US and Canada. Register .xyz from $0.99 .com, .net, .us, .co.uk, .ca, .cn, .co.in, .ke .in, .co.za, .co.ke, .com.ng
TrueHost (truehost.com) has 631 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 181 reviews with 1 star · Clear filters
Emmanuel A.
Response to my request was very poor
Reply from TrueHostMar 16, 2026
Hello Emmanuel Thank you for your honest feedback! Sorry for the experience, we would love to hear from you more. Kindly share the details on [email protected]
Daniel O.
Avoid this company. Scammy and terrible customer service that just mislead you
Reply from TrueHostMar 16, 2026
Hello Daniel Thank you for your honest feedback! Sorry for the experience, we would love to hear from you more. Kindly share the details on [email protected]
david K.
Developers be ware!! This is the worst company to host your services with. Their customer support team is full of incompetent, uderqualified people and quacks. I registered a new domain on their platform but mispelt the email address by one character. I pleaded with their crazy support team to correct that mistake but they couldn't. In the end, I lost the money that I spent on registering the new domain. In addition, the client for whom I was registering the domain ditched my services. I lost a rare opportunity to sell a sacco software to a client who was so interested in it. Strangely, this company did not care despite informing them several times that my contract was just about to be cancelled because of such a minor issue.
Reply from TrueHostMar 16, 2026
Hello David Thank you for your honest feedback! Sorry for the experience, we would love to hear from you more. Kindly share the details on [email protected]
Emma N.
I strongly advise against using Truehost. I’ve migrated all my clients’ websites away from them due to ongoing reliability issues. Their servers are frequently down, causing serious disruptions. Recently, I was unable to access one of my websites, and email services completely stopped working, despite my domain and hosting being fully active and paid up. To make matters worse, their support has been replaced with AI chatbots that are completely unhelpful. The chatbot provided irrelevant responses and no real assistance. After 48 hours, there was still no resolution. If you value uptime, proper support, and peace of mind, I recommend looking elsewhere. Don’t waste your money.
Reply from TrueHostMar 16, 2026
Hello Emma Thank you for your honest feedback! Sorry for the experience, we would love to hear from you more. Kindly share the details on [email protected]
Mark L.
I was hosting my website with them, everything was working perfectly until my subscription expired and i had to renew, making payments is easy but them giving value for the money is not. Poorest of customer service. Building a company is already hard but hosting your site with them makes it harder.
Reply from TrueHostMar 16, 2026
Hello Mark Thank you for taking the time to leave such a great review! We’re so glad you had a smooth experience with our team. We look forward to welcoming you back!
Monnect
i would like to give them 1 start their ChatBot is useless , it cant even transfer u to agent,
Reply from TrueHostMar 16, 2026
Hello Thank you for your honest feedback! Sorry for the experience, we would love to hear from you more. Kindly share the details on [email protected]
James K.
Im just fedup with this AI Agent(zola) thing. I have issues with DNS and Im just tired of requesting to speak to an acual person.
Reply from TrueHostMar 16, 2026
Hello James Thank you for your honest feedback! Sorry for the experience, we would love to hear from you more. Kindly share the details on [email protected]
Natasha Ramirez R.
worst customer service ever. Worst AI chatbot to talk to or solve problems. They override your decisions out of the blue, and changed IP already pointing at new web back to theirs. A total disaster. I'm moving
Reply from TrueHostMar 16, 2026
Hello Natasha Thank you for your honest feedback! Sorry for the experience, we would love to hear from you more. Kindly share the details on [email protected]
