EdenReviews of tryeden.com

I will be honest. I was very skeptical at first because communication was limited and had already been a month since I placed my order. I then called the customer support line and was very surprised to get a live person. I spoke to Renee and she explained that there was a transition period with the pharmacies and everyone was experiencing the delay. She was very helpful and took time to explain the situation. My prescription was sent that day to a different pharmacy and things started rolling quickly. I received my product the next week and also to receive credit on my next month medication. I also received another email informing me that they were working on my order and when it was shipped. This was my first month and I’m happy with the medication so far. Thank you Kim

I felt listened to, and most of my issues were fixed.

It only took 3 days for the doctor to review my prescription and I’m excited to begin my journey as it comes in the mail!

At first when I reached out with my issue I felt I was being brushed off. When it was pushed to Kaliane on the care team it was resolved in 24 hours. She was kind and responsive. I'm glad to continue with Eden

Great way to garner a healthcare team that listens to you. Expensive, yes, but nothing healthy is cheap!

I want to specifically shout out Cate in customer support. I was having trouble with communication from the support team regarding my prescription. She entered the conversation and made things right. No questions asked, she understood my situation and helped me get the assistance I needed after several days of being handed off between doctor and customer support. Thank you Cate! You renewed my trust in Eden.

It takes time for the first dose to arrive, but my experience has been that it is worth the wait. While automated communications about the timing of delivery of my first dose set my expectations, it took a few days more than what already feels like a long time. I do appreciate the proactive and responsive communication. I felt prepared with the instructions, video, and additional offer of support ahead of my first dose. I like that Eden offers additional ways to support health and fitness.

It took several weeks to receive my first order. I did receive it with directions on how to use it. And so far everything is good!