ShedReviews of tryshed.com

I placed an order today. Went to schedule the doctor visit, which wasn’t disclosed was needed. Unable to schedule an appointment. Went to just cancel the order. Unable to do so because I have be signed up for 2 months. So now I’m going to be out almost $600 and receive no meds. Can’t talk to an actual person to get this resolved. I just want my money back. Their reply to this is bogus as well. I already tried calling them and all you can do is leave voicemails.

I do not normally leave negative reviews, but I feel obligated to share my experience. I subscribed to Shed on January 22nd and had my provider appointment on January 30th. As of today (February 20th), I still have not received my prescribed medication. I contacted customer service requesting a refund since no product has been provided. I was told that, according to the terms of service, I am not eligible for a refund — and that I am also required to pay for the next month’s subscription despite not receiving medication. Another concern is that the company requested and strongly encouraged me to leave a review before I had even spoken to a provider. At that time my only interaction had been signing up, so I left a “so far so good” review. Looking back, I now understand why they push for early reviews. I have now paid for a service I have not received, cannot obtain a refund, and am being charged again. I would strongly advise anyone considering this service to carefully read the cancellation and billing policies before enrolling. I hope this helps others make an informed decision.

I would not recommend Shed RX based on my recent experience. My prescription fulfillment took significantly longer than the timeline that was promised, with little to no proactive communication about the delay. Because this involves GLP-1 medication, timing and consistency are critical. The extended delay disrupted my schedule and created unnecessary stress. When I reached out for clarification, customer service responses were slow and inconsistent, making it difficult to get clear answers. In a subscription-based healthcare model, reliability and responsiveness should be a priority. That standard was not met.

No stars would be more accurate for this co. Please, do Not go with shed, it has been a pain in the *** since I messed w it. At the beginning of Jan I had appt w the Dr. Who said he would send my perscription to novocare. Weeks later I check novocare says they never got it. I got in touch w shed they said they would resend it. Days later novocare says they denied it bc there was no diagnosis or phone # on the prescription. That basic cycle went back and forth for over a month, I never received anything...then they charged my card for another office visit and monthly fee. I am now w sesame and literally saw Dr. And received my medication in the same day. Also I will add that I asked she's if they could send it to a pharmacy here in town and they said no it had to go through novocare. When you call novocare get ready to out your phone on speaker and wait. If you want to speak w the pharmacy it's at least 45min. I timed it

Starting out bad already just placed order and wanted to cancel was told you can’t until 2 months in. Mind you I have not spoken to anyone yet. Literally just placed order now I can’t cancel??? No window for changing your mind????

At first my experience with shed was great but when it came time to get my next refill is were it started going down hill (which I’m still waiting for btw) I messaged over and over it was 3 days before anyone get back to me and they said just wait for the text message for your refill it will come 9 days before it’s time. So I waited and nothing came. I started messaging again took another couple day. They said well you probably need to do a video call. Which was and had been scheduled for march 24. I explained what is going on and at this point I’m due for my next dose in a week. The lady said you must have missed your refill registration which I never got. Told her that too and she said well then you need to do a video call told her it’s scheduled for march 24. She said ok let me look, she looked saw it was and said I will put in an urgent for your refill. Got a call yesterday and had to explain the whole thing all over again and was told they would try their hardest to get my refill done before I need it. Which is in 2 days. I haven’t received any of my other subscriptions which I have 3 that I paid for almost 2 weeks ago and those run out in 2 days as well. But you have already taken the money out of my account for those 3 and the membership fee.

Avoid ShedRx at all costs. Their billing practices are dishonest, predatory, and incredibly stressful. They consistently charge my account days earlier than the scheduled date, causing issues with my checking account. They advertise that you can “pause or cancel anytime before your next treatment,” but that is simply not true. It is practically impossible — their system blocks you, and customer service gives you the runaround. When I attempted to cancel, they offered me 30% off. Sounds good, right? Except they quietly raised the regular price to $299, then charged me $209 for the “discount.” I had been paying $149/month all along — so 30% off should have been nowhere near $209. This is blatant manipulation. Their customer support team responds quickly when the issue is anything except billing. When it comes to money, suddenly they “can’t refund,” only “credit the account.” Convenient, right? Crooks. Absolute crooks. No transparency, no accountability, and no respect for the customer. The business model is built on lies and tricking people into paying more than they agreed to. Save yourself the stress — do NOT sign up with ShedRx.

Horrible customer service. When you reply with something along the lines of “No that doesn’t answer my question. Can you please explain…” you get the silent treatment. No one replies to your chats. Inadequate portal. If you need to find out where in the process your meds are, the portal will show you last month’s info. No consistency in receiving your shipment of medications. Their doctors recommend consistency yet the cannot deliver your medication to be able to be consistent. Starting and stopping medication is not advocating healthy standards.