TurboTenantReviews of turbotenant.com

Don't waste your time and money using this website. If something seems too good to be true then it probably is. I signed up for a FREE account. When it came time to fill out their online rental lease, I paid the $29 fee for the lease. I was stuck on the "signature" page and needed help. I tried contacting them for two days and there was no one on the other end of the "chat." I emailed them several days ago and still no reply. I paid for a lease that I was not able to complete and print. I ended up on another website where I printed my lease for FREE.

I was looking for an apartment in Wilkes Barre PA on River Street. The woman asked questions about the tenants that will be residing there. I informed her that they would be coming from a men's half way house environment, and do have SSI & SSD income. The woman stated that they do not accept any individuals from a half way house environment. This is discrimination. Do not go through this site!!

For 6 months, strangers have routinely showed up at my house claiming they were trying to rent it. It turns out, a scammer has been repeatedly listing our address on TurboTenant.com. Every time it’s brought to our attention, we email and turbo tenant says “we have a verification system, but sometimes things sneak through”. I can’t imagine how their verification system works if our address has “sneaked through” over and over again across 6 months. They claim not to have the ability to block my address from being loaded up on their website, which is absolutely insane. So, we just have to continue to deal with angry people being scammed showing up at our home. We have to deal with telling people that they’re being scammed and convincing them that we’re also victims and aren’t trying to steal their money. Turbo Tenant is directly putting my family in danger and they claim that all they can do is block the scammers account, until they make a new one and repost the listing. Turbo tenant does not take fraud seriously. I’m worried constantly that someone is going to show up at my home, angry that they were scammed out of thousands of dollars, and take that anger out in my family. I hate this company.

It's a scam! BEWARE TurboTenant does not have the tenants best interest! Look at their Better Business Bureau reviews! They have not settled an disputes, and all the complaints are similar. The Tenant pays for everything that landlords are not obligated to respond, you'll be lucky if the property your interested in is available! TurboTenant wil l refer you the payer to Trans Union if your interested in knowing what your report says. That's if they obtain a report at all. I paid and heard nothing from anyone except for the email from turbo tenant that they charged me and allegedly sent the report to the landlord. $45 is steep when your paying application fees per landlord.. $45 only covers one landlord. If your interested in other properties you must pay another $45 subsequently! Turbotenant will argue that you should speak with the landlord first before paying. Who's to say they aren't the same source? Turbotenant has no accountability! Don't use this service! Youn will turn up disappointed! I'm surprised at the reviews below. Theye must all be on. Staff!!