Excellent
Based on 227 reviews
Turf Factory Direct4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thank you for considering Turf Factory Direct for your turf needs. Located in the “Carpet Capital of the World” gives us the advantage of providing synthetic turf for every application imaginable and the ability to ship fast at discounted pricing. Along with our wholesale pricing, we deliver excellent customer service. At Turf Factory Direct, we have sales reps standing by to assist our customers with making efficient and effective ordering decisions. Along with our superb customer service, our pricing is unbeatable. We also offer free or deeply discounted shipping rates on every purchase. Our #1 goal is maintaining low overhead, which, in return, allows us to keep our pricing the most economical yet highest quality American Made synthetic turf online today!
Turf Factory Direct (turffactorydirect.com) has 227 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 196 reviews with 5 stars · Clear filters
Natalie
I had Brandy on the phone. She was absolutely wonderful. The call went incredibly fast and she was able to answer all of my questions.
Reply from Turf Factory DirectFeb 4, 2020
Thank you so much for your kind words! We are happy to have such a wonderful member of our team!
Aaron
This is the second time I have worked with Brandi and she is always GREAT!! I have just started installing turf as another part of my business and she is great source of information.
Reply from Turf Factory DirectFeb 4, 2020
Thank you so very much your business! Your kind words for Brandie are very much appreciated. We will make sure she receives the praise she deserves based on your review.
Possible Productions I.
excellent customer service
Reply from Turf Factory DirectFeb 4, 2020
Thank you so very much for your positive and kind words. We appreciate your business!
Jody J.
Wonderful customer service. Would recommend for any size order.
Reply from Turf Factory DirectFeb 4, 2020
We can’t thank you enough for trusting us with your turf needs. Thank you for your kind words!
Josh G.
We purchased turf for our backyard from turf factory direct. We had some issues with the shipping but Chandra went above and beyond to make things right and get everything straightened out. She was wonderful to work with and did an amazing job of getting the job done. We are so very happy with our turf and our 3 kids have loved having a grass area to run around and play in. It looks beautiful and we are extremely happy!!!
Frank M.
My first contact was requesting a few turf samples to decide which one would work best, and they sent them right out to me. When I was ready to place an order, I placed the order with Ryan who was extremely helpful and professional. I would highly recommend Turf Factory Direct. Thanks again!
John from C.
I appreciate the option to buy a sample box of various turf products. It is affordable, easy, and extremely helpful.
Jenny
We’ve been very pleased with our purchase of some turf. We just placed a second order, because we were so happy with our first purchase. Very nice company to work with.
