Turf Factory DirectReviews of turffactorydirect.com

Excellent service all around from informing l providing information, providing samples, ordering the turf, and getting it off the truck. I did my 600 sq ft yard and love it! Drains and dries quickly and keeps the dog from getting muddy. 100% recommend.

Top shelf don’t waste your time with any other company these guys will get it done in one call

Excellent customer service. Ryan and Danica were helpful and the product looks great!

This is my first major DIY project at home. I found Turf Factory Direct through Google of course. I did find a few others, however the price point was great with shipping! The main reason for buying here was the website, and customer service rep I got. Danica and I had an introduction regarding what I’m looking for and she explained things to me and her thoughts based on her experience, but told me it really depends on what I really want and use of turf area. Her approach to her customer service is what made me confident in my purchasing through TFD. She got me what I needed and explained to do upon getting the phone call from Freight and to keep in touch if I have any questions. Very helpful and listened well and really helped me decide after understanding the difference in the products I will buy from them and her again for future projects and I will be promoting it to the community.

I was calling in reference to the purchase of artificial turf for a new business startup of a personal training facility. I needed information on the different products offered and what would be ideal for our business. And we were looking for something economical as well to keep overhead down. The sales rep was extremely helpful and informative, and they had a number of different products to suit our purposes. Overall I was extremely pleased with the experience. The sale rep was a pleasure to deal with. I would definitely recommend this company in the future.

I worked with Danica on a complicated putting green. She was not only friendly and informative throughout my MANY questions, but I feel she went the extra mile to get me the best product for my money. What else could someone ask for! Great job!

Great customer service. Fast shipping and a superb product.

I was enlarging an area already turfed. It was a quick easy look up for them to find my previous order. They matched it right away and shipped it out. Very Pleased.