Turf Factory DirectReviews of turffactorydirect.com

Great experience! Ordering and delivery was easy !

Product arrived on time and was as advertised. No issues or problems. Installed in basement rec room and has performed as expected.

They made ordering from multiple states away easy with shipping samples. So far we are extremely pleased. Looking forward to receiving and installation to update my review.

Great product, quick, and easy to work with. Would buy again!

Great service and prices. The sales rep Danika was very helpful and knowledgeable. I will be purchasing more turf from her!

Professional, responsive, attentive customer service (Ryan). Product arrived on time, packaged perfectly. Quality as promised AAA+ And the price is excellent as well.

Had great dealings here. Was interested in a certain turf and they gave me the upgraded version for the same price just because they had it more readily available. Matt was my service provider and he's been great throughout the whole process even was able to secure me next day delivery.

I ordered the TFD Sport Max padded 5mm for a large indoor space in my basement so my kids would have a place to play in the winter. Took about three weeks to get it; when it arrived there was a small defect in one of the rolls (not their fault) but customer service was good and I was satisfied with the resolution. The rolls are pretty heavy depending on the length (mine were about 350 pounds apiece) so have a plan in place for moving them around. That said, the turf is soft, reasonably grass-like, and doesn't move around even though we didn't put down any adherent as we wanted to have the ability to roll it up if need be. Overall I'm highly satisfied with the purchase and would recommend.