UlikeReviews of ulike.com

Glasses broke within 6 weeks under normal and gentle use. Never broke a pair of glasses in my life. Shows how flimsy they are (probably because they fold) and at £15 a pop to replace I am very unimpressed. More so by being asked to leave a review to get a replacement pair for free when I’m inside warranty and they are part of the safety of using the product. Felt I could only leave an honest review after sufficient time has elapsed but now feel pressured to leave a review to resolve this issue. Progress is visible but it’s too early to say with certainty.

I ordered one of their products, but then realized that their prices on the website are actually in USD. Then, I wanted to get a refund with which their Customer Service Associates kindly helped me though it was tough. I've given 3 stars for their big efforts, but their website is absolutely incomplete, inconvenient and does not have any option for your orders. The system and account options are not user-friendly. Secondly, I was confused when reached them out over the phone because I barely heard the person I talked to, and they didn't follow with me over the phone so I was confused with a complete silence during the call😅 And on top of that to get a refund it takes from 3 to up to 15 days to send your money back which is a lot even if the item isn't shipped yet. Three stars is the ceiling due to the experience and customer service 🙂

I've been using my Air 10 for around 5 weeks now and have seen great results on my legs. I'm hoping my underarms will follow suit and have been using the SHR setting for those areas. I wish I had gotten this during winter so that I would be summer ready versus spending the whole summer trying to rid myself of all my hair without knicks, cuts and ingrown hairs. Unfortunately within the last week and a half the protective goggles chipped at the main hinge above the nose bridge when I opened them for use; even though I keep everything in the original packaging as it was received. I'm hoping that Ulike will fix this weak point since they are so necessary to protect the eyes for each treatment.

It’s taken me a while to get around to writing this, but I’m still using the thing, so the journey isn’t over. I’ll start from the beginning. Originally, I ordered a Ulike Air 10, (April 20) but after waiting the amount of processing time specified on the website without receiving notification that my order had shipped, I contacted customer service. My full exchange with them took several days, I guess their team must only work the same hours I do. But, I was told that there were several supply issues with the air 10, and it would not ship until May 3-6. Upon that information, I asked to switch to the next model down (the air 3) and the only response I received from that point was “We are checking for the purple Air 3 availbility, please allow 24 hrs for an update.” And assurances that it had been done, in the form of a refund notification from PayPal and having the product show up on my doorstep on May 4th. Aside from the inconveniences and delays caused by the customer service team, I found the shipping time surprisingly fast, and the product I received is very well designed. It comes with a pair of folding sunglasses (like, 5 hinges folding) and a little razor, which I haven’t opened, but I think it might be compatible with venus blades, which would be really cool. I’m not sure if it comes in other colours, but I probably wouldn’t have chosen purple. As for the performance… so far it’s inconclusive. I was happy with it after the first use, because a lot of the problems I typically experienced with shaving were reduced; I had completely stopped shaving my armpits because I get a lot of red bumps, and they’ll generally be sore and itchy until the hair has grown back enough to shave again, and I didn’t really experience that after using the Air 3 on them. I used it really consistently (every other day) for the first week, and I think it did have some effect. My hair seems to grow slower, and perhaps there is slightly less of it. I haven’t been keeping up as well lately, but I’m going to keep trying to use it, see if it gets any more effective. The instructions also leave a lot to be desired, I would have liked details on how often to do it, or how to maximize effectiveness. Like, do I have to shave before every use, meaning I would have to wait for the hair to grow in a bit between treatments? Can I do it every day?

Thanks foe sending me another pair of glasses .Most appreciated

I've been using the most recent uLike for just over 6 weeks now, as instructed, and I have to say that the claims online that you'll start to see a significant difference in as little as 3 weeks seem a bit over hyped to me. I've been using the laser on my underarms and haven't seen any difference as yet. So it's a little disappointing. I'll keep going and hope to see some difference by 12 weeks. Overall, I would say its a nicely designed product but with quite a fair amount of overhype with regards to the possible results