Average
Based on 472 reviews
Unagi Scooters3.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Unagi, we pride ourselves on offering the best electric scooter experience. Our scooters combine cutting-edge technology with sleek design, creating a lightweight and powerful ride. Reaching speeds of up to 20 MPH and weighing under 30 lbs, our scooters are the perfect ultra-portable vehicle for city dwellers.With our subscription model for less than $2/day, members enjoy included insurance against theft and damage. We believe in transparent pricing—there are no hidden fees.To make your experience even better, we provide free delivery and pickup services. This ensures that you can start enjoying your Unagi scooter without any hassle and easily return it when you’re done.We aim to create an exceptional and seamless membership experience for our customers. Whether commuting to work, exploring the city, or enjoying a leisurely ride, Unagi scooters offer reliability and style. Join our community today and discover why we’re known for providing the best electric scooter experience!
Unagi Scooters (unagiscooters.com) has 472 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Gouri Priya N.
Its great, it is easy, it is cool, it is efficient and it’s awesome. Easy to carry , easy to lock n park very flexible and value for money. Highly recommended fo faster travel.
Reply from Unagi ScootersAug 6, 2024
Thank you for the awesome review! We’re glad to hear you’re loving the convenience, efficiency, and value of your Unagi scooter. Your recommendation means a lot to us. Ride on! 🚀
Claudio P.
Good quality! And really good battery range i loved.
Reply from Unagi ScootersAug 6, 2024
Thanks so much for sharing your feedback! Ride on!
Courtney R.
Easy ordering experience, fast shipping, and easy to use. So far we love our scooter and haven’t had any issues!
Reply from Unagi ScootersAug 6, 2024
Thank you for sharing your experience! We’re thrilled to hear that you found the ordering process smooth and the shipping fast. Enjoy your rides on the scooter! 🚀
Jose
Im amazed with this scooter, I’ve been using it for a few weeks already, I’ve been going back and forth from work and do some errands, battery it’s a little tricky but if we read the specs of the scooter we will be aware that battery and speed will be according to our weight, it’s an excellent material, good technology, suspension could be a little better but it works good, overall it’s nice and comfortable to use, easy to assemble, i recommend it to anyone that wants and easy way to move short distances in the city
Reply from Unagi ScootersAug 6, 2024
Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying your Unagi scooter. Your insights on the battery and performance are valuable, and we appreciate your recommendation. We’re constantly working to improve our products, and your feedback on the suspension is noted. Enjoy your rides and happy scooting! 🚀🛴
Anthony W.
I barely write reviews, however I can say the team over at Unagi are amazing. They are quick to reply! The price to lease a scooter is very reasonable. Whenever there is an issue the team is very accommodating. They make sure I am never without a scooter and send replacements right away. I’ve been a Unagi customer for almost 2 years now.
Reply from Unagi ScootersAug 6, 2024
Thank you for taking the time to share your experience! We’re thrilled to hear that our team has been responsive and helpful, and that you find our lease prices reasonable. It’s wonderful to have you as a loyal Unagi customer for almost 2 years. Ride on! 🚀🛴
zztalk T.
Wow; this scooter while it has limitations of suspension, accessories, top speed, hand brakes (100% regenerative has its advantages except friction pressure on rear finder)… lets stop there because some like the braking is an advantage and not a true negative product: 1) First 5 months for $200-350 unless; 2) referring just two friends in this 5 month period for $200 credit. 3) Zero downtime replacement @Zero-$ warranty, including theft! 4) Zero flats or need to worry about wear and tear of traditional tiers. 5) App trip, range and other advantages remove the clutter off the simplified display. 6) Range Vs Weight/size is a great value enabling stair, trunk, bus, train, desk, elevators, escalators, or even your lap accessibility. 7) pedestrian mode of 3 mph may even give crowds a ridable experience; i know my dog loves this constant troting speed. Will i be keeping mine as a back up to my personal need for suspension & a little more Hill climbing with 300+ weighted rider plus books/tools/bag but i dont know many people who need 1.4miles of 45* max 30* average slope… Due yourself a favor and try this as your first scooter and regardless of your choice to upgrade or have biers remorse as it collects dust. 157 miles per month average experience.
Reply from Unagi ScootersAug 6, 2024
Thank you for sharing your detailed feedback! It’s great to hear that you’re enjoying the many benefits of your Unagi scooter, from the convenient app features to the zero downtime replacement service. Your points about the range, portability, and unique advantages like the pedestrian mode are much appreciated. We understand that everyone has different needs, and we’re glad to be part of your journey. If you ever have any questions or need support, we’re here for you. Ride on and enjoy the smooth travels! 🚀🛴
Mark F.
The ease of having a scooter without having to buy it outright!!!! I live in the North, scooters are not great in the winter. I rent it for the warm months, then just send it back for the winter. After winter…I get another one. Maintenance free!
Reply from Unagi ScootersAug 6, 2024
Thank you for sharing your experience! We’re thrilled to hear that our rental program fits perfectly with your seasonal needs. Renting for the warm months and returning it for the winter is a smart way to enjoy hassle-free, maintenance-free scooting. We’re here to make your rides smooth and convenient all year round. Ride on! 🛴
Taylor M.
I love my Unagi scooter! The process was simple, the cost is perfect, and the website was very helpful.
Reply from Unagi ScootersAug 6, 2024
Thank you for your feedback! We’re delighted to hear that you love your Unagi scooter and found the process simple and the cost perfect. If you have any more to share or need assistance, we’re here to help. Enjoy the ride!
