ShapeezReviews of unbelievabra.com

They have their own unique sizing and it was too big so I never tried it on and asked for a return. When they got the return they said they wouldn't accept it because the tags weren't on it. I said I can't return tags that weren't on it. Still I'm not getting a refund. They are not to be trusted.

Absolutely devastated and utterly let down. After years of loyal patronage, my trust in this brand has been shattered. Opting to elevate my lingerie collection, I carefully selected a new style promising enhanced coverage. Following the provided sizing guidelines meticulously, I eagerly awaited the arrival of my upgraded bra, only to be met with disappointment upon discovery of a glaring defect on the left cup. Despite my adherence to protocol, the defect remained unnoticed until worn, rendering any recourse futile. Now, I'm left with a $100 investment marred by imperfection, with no avenue for resolution. This egregious oversight, coupled with the utter lack of assistance, leaves me with no choice but to sever ties with this brand indefinitely. I refuse to endorse such abysmal customer service and will actively dissuade others from falling victim to their negligence. My loyalty now lies elsewhere, where quality and accountability reign supreme.

Buyer Beware! My partner was a loyal Shapeez customer and initially a fan of the Silkee bra. When a person buys a bra and is promised comfort all day, what else could one reasonably expect? Well, one could reasonably expect a bra, like the Silkee, that is consistently manufactured and where every single bra provides the promised comfort. Unfortunately, what you can expect from Shapeez is a gamble depending on the bra size you choose. Some Silkee sizes are manufactured as per description and photos on the Shapeez website with flexible comfortable straps. Others are not! Some Silkee sizes have rigid shoulder straps that 'dig in' and cause significant shoulder pain and discomfort. Customer focused, caring, responsible companies value customers. They describe their products accurately online, and provide accurate photos of their products. Not so Shapeez!! Shapeez swap advertised flexible comfortable shoulder straps for certain sizes with rigid painful shoulder straps for other sizes but fail to tell their customers when purchasing. My partner bought four Silkee bras of slightly different sizes (Medium DDD and Medium E). She reasonably expected the Silkee bras to be of the same quality and comfort. She recently experienced significant shoulder pain after wearing one of her new bras. Thinking a simple shoulder strap adjustment was needed to mitigate the discomfort, she realised on closer examination that two Silkee bras had rigid straps and two had flexible straps. The rigid straps were the cause of her pain and discomfort. On communicating several times with Shapeez, and to our surprise, there was no acknowledgment by them, of the pain and discomfort experienced by my partner due to the different shoulder straps. Furthermore, the CEO refused to exchange the unused bra. Why? The difference in the shoulder straps was only discovered by my partner outside the 30 day Shapeez exchange rule! Shapeez don't care about customer pain caused by their different manufacturing design, nor the significant cost of their products, nor did they welcome or acknowledge my partner's feedback. It's all about money and a 30 day rule at the "rigid" Shapeez bra company. They take your money and if you fail to notice their change in product material within their rigid 30 day rule, it's your loss. Buy an expensive bra from Shapeez but it's a gamble what quality of bra you get!!!

Currently having a terrible experience with receiving products. My first order was 2 items with no problem delivery straight to my door. My 2nd order with Shapeez being larger of 7 items including payment of over $75USD for Taxes as advised in order . Few weeks later I am now being advised by Shapeez I have to pay more taxes upon arrival in Australia. My order when I chased it up with Shapeez, I was advised it was returned from Australia because I have to pay more taxes? I’m still in the process in trying to sort out with Shapeez what my taxes already paid in my order were actually for? This question is not yet answered. I still do not have my products and continue to be told I have to pay further taxes upon arrival into Australia. Which I believe is about the same amount of which I have already paid with my order. Why is there an option for Australians to order without the advice of further taxes to paid upon arrival and what the taxes paid with order are for ? I did not experience any of this with my first order. I was not prepared for any extra costs ? The 2 x items I have so far is great which is why I ordered more . I wear it everyday and love it and would like to continue being an ongoing customer.

I bought the bra/camisole and only wore it a few times. I washed it in the sink and after less than 6 months the underwire came out. These are expensive and I was not impressed! Customer service was not helpful. Too much $$ for a faulty product.

They are expensive and fall apart pretty quickly around the strap area. I bought two, both did the same thing

Not worth the hype or the $79.95. Without clasps there just isn’t enough support for large breasts as the material that goes around your back is too stretchy. However, I am writing this review because after my purchase, CEO Staci Berner sent me an email asking me to review the product. I wrote an honest 2 star review and Shapeez did not post it. They clearly only post 5 star reviews with a few scant 4 stars thrown in for good measure. Sad, and illegal, to only post positive reviews. I have already filed a complaint with FTC fraud commission. *EDIT check your email. Nothing wrong with the “fit” reread my comment. You also deleted a post after I sent you my review bc it was a later date and you tried to hide the fact that you are filtering reviews. I have the screenshots and all has been reported. So sad & deceitful. *EDIT My review was neither hurtful nor mean spirited. I did not have a customer service issue and did not ask for a refund. Please post my very honest review instead of only showing positive reviews and let the consumer decide. My actual review was this: “Great idea but sadly, doesn’t live up to the hype. Unfortunately, due to the construction of the band, there just isn’t enough support for large breasts. The material is too stretchy and has too much give for someone with large heavy breasts. Without the hook and clasps you lose the support yet gain the extra coverage. I also think the tankee short goes up way too high on the back - it feels like a shirt. I have the correct size as I checked & double checked and even sent the original size L back for a M. (Definitely size down one size in the band if you are hoping for any support). Would not purchase again.” I was also generous with 2 stars. Asking women to spend nearly $100 for a bra and not allowing honest reviews to be posted is precisely NOT supporting other women from being ripped off. You should be ashamed. You are literally making millions off of women and lying and hiding honest, negative reviews.

How dare they sell this cheap bra for so much. $80 dollars is way too much for a bra that has its match at walmart for $20. Why would I spend 80 for the same quality as a $20 bra. Very aggravating.