Janey Neely L.
Very pleasant experience with Ashly
Very pleasant experience with Ashly. Next call scheduled June 3, 2026!may, 2026

Excellent
Based on 547 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 486 reviews with 5 stars · Clear filters
Janey Neely L.
Very pleasant experience with Ashly. Next call scheduled June 3, 2026!may, 2026
Francis
I have so far a very welcoming experience with trust pilot and my advocate. She's very warm and personable professional. I'm just starting out & everyone there is easy to talk to. Let's see what the future holds. I'm expecting positive things.
Cathy F.
She is a very nice lady and she is trying to help me
Lona T.
My Advocate, Olivia listens, is great to talk to. Is very understanding and compassionate. Explains what she is going to do to assist in your specific situation. The Dr. that spoke to me at first was very nice and cared about my situation.
Melanie
My advocate is Tierra. She keeps me informed of what is going on with my desire to get a much needed stairlift.
James Avery Cole J.
I feel like my advocate does a great job personally getting my needs met and discussing the problems I'm experiencing.
Mel W.
Angela had been a God send She started things for me that I had no idea where to begin. She even helped me with my 1st email. I'm 69 and don't know what i would do without her in my life.
John C.
Tiffany has made me feel relaxed and easy to explain my problems to and she explained everything to me. I really appreciate her help. John Cote