Average
Based on 5 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find professional spa and salon equipment and products for your business. Universal Companies offers the best prices and bulk buying options for your beauty industry business.
Universal Companies (universalcompanies.com) has 5 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
5 approved reviews, newest moderated first
Jaydee
Excellent Customer Service - I have been using Universal Companies for over 20 years for my esthetic supplies. I have never had any problems until this year. I contacted Customer Service and I could not believe how quickly they responded. The took care of my issue immediately and their follow through and follow up was exceptional. I will only use them and highly recommend this company.
Abdur R.
I had a great experience with this distributor. They handled my refund request quickly and professionally, making the entire process smooth and hassle-free. I truly appreciate their honesty, prompt response, and excellent customer service. Thank you for refunding the money so efficiently. I highly recommend them and look forward to doing business with them again! As I was along way in Pakistan, and refund my money and take the inventoy back.. Thankyou
Karen B.
I ordered CND solar oil 40 pack/mini size. Upon its arrival, checked the oil out. Oil was tacky and smelled bad. Meaning the oil was old and rancid. Returned the bad oil. Universal companies said they tested product and product performed as expected. I've worked with Solar oil for 35 years. Never has the product been rancid & tacky to the touch. Shame on Universal companies for not refunding the money and keeping the bad oil. They will probably sell it to some other customer.
Kyle C.
A pretty solid website thought I'd leave a review because I saw only 1 on here but spent about $80 and got products quickly 👍 Recommend over most websites that are similar to this 🔥
Miss J.
I purchased a steamer from them and after using it for the first time, I learned that the steam would only turn on with a timer. The timer makes a loud ticking noise that is very distracting and that information should have been disclosed in their product description. After speaking with a customer service agent, I was told that I could return the item, but shipping costs would be my responsibility. This is very inconvenient considering that I live all the way in Hawaii and shipping would cost upwards of $300. I am very disappointed with my purchase, I wish the company disclosed more information about the product on their website so that I would not have made this purchase. I left a review of the product on their website so others looking to purchase it would know about the negative features, however that review never got published on their website, which I find very shady.
