Braden
Kasie was good
Kasie was good
Reply from Upstep Custom OrthoticsJan 31, 2024
Thank you for your feedback!

Great
Based on 3,671 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Braden
Kasie was good
Reply from Upstep Custom OrthoticsJan 31, 2024
Thank you for your feedback!
Shana-Ann C.
KASIE was very helpful and knowledgable
Reply from Upstep Custom OrthoticsJan 29, 2024
It's wonderful to hear that Kasie was both helpful and knowledgeable during your interaction. We're glad she could assist you effectively. Thanks for letting us know
Lillian M.
If you have a concern, they are very responsive and quick to answer even on the weekends.
Reply from Upstep Custom OrthoticsJan 29, 2024
Thank you for your kind words! We're thrilled to hear that our responsiveness met your needs, even on weekends. Your satisfaction is our top priority!
Kay S.
Just spoke to footwear expert, Mary, via chat on the Upstep web site. She was quick in getting me the answers I was looking for. Her responses gave me the confidence I needed to feel like I'm a valued customer.
Reply from Upstep Custom OrthoticsJan 29, 2024
Thank you so much for sharing your positive experience with our footwear expert, Mary! We're thrilled to hear she provided you with quick and helpful responses, giving you the confidence and reassurance you deserve as a valued customer. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service.
customer
You asked great questions.
Reply from Upstep Custom OrthoticsJan 29, 2024
Thank you!
Robin W.
They answered my questions quickly and are very nice
Reply from Upstep Custom OrthoticsJan 29, 2024
Thank you!
Warren E.
Quick response when asking for help
Reply from Upstep Custom OrthoticsJan 29, 2024
Great to hear you found our support fast and helpful! We're always here to assist you!
Anne
Mary was very helpful in answering my questions and making an appropriate recommendation.
Reply from Upstep Custom OrthoticsJan 29, 2024
We're so glad to hear that Mary met your needs effectively! Your feedback is appreciated, and we're always here to help