Great
Based on 3,671 reviews
Upstep Custom Orthotics4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Stephen H.
Kasie gave me all the information that seemed appropriate. She advised me to provide all pertinent information to the podiatrist.
Reply from Upstep Custom OrthoticsJun 5, 2023
Thank you for letting us know how your experience with Upstep went!
Nihit B.
Mary was very supportive of my requests and did everything she could to accommodate them. All stars for customer support.
Reply from Upstep Custom OrthoticsJun 5, 2023
Thank you for the 5 star review~
William
Mary made this all straightforward and easy.
Reply from Upstep Custom OrthoticsJun 5, 2023
That is perfect and we love to hear how the experience with Upstep was!! We are here every step of the way!
linda
Kaysie did a good job.
Reply from Upstep Custom OrthoticsJun 5, 2023
Thank you!
Paul
Kasie was an excellent customer service representative. She is extremely professional and very responsive.
Reply from Upstep Custom OrthoticsJun 5, 2023
Thank you this is wonderful to hear!! We arent surprised! We are happy!
Kevin
Kasie was very helpful. The responses were extremely quick and ensure I had no other questions.
Reply from Upstep Custom OrthoticsJun 5, 2023
Thank you!
Nicholas “Nick” H.
Kasie was great! Thanks for helping me resolve my problem.
Reply from Upstep Custom OrthoticsJun 5, 2023
You are welcome and thank you!
Ed
Cassie was very polite, prompt and helpful. A nice surprise compared to most customer service anymore. Wish more were like her!
Reply from Upstep Custom OrthoticsJun 5, 2023
We love Kasie too! Thanks for letting us know!
