Shelley Hanson T.
Good customer service while ordering on…
Good customer service while ordering on line.
Reply from Upstep Custom OrthoticsJun 5, 2023
Thank you, Shelley!

Great
Based on 3,671 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Shelley Hanson T.
Good customer service while ordering on line.
Reply from Upstep Custom OrthoticsJun 5, 2023
Thank you, Shelley!
Conner T.
Fast and easy help from Samantha
Reply from Upstep Custom OrthoticsJun 5, 2023
Thank you for your feedback!
John
Samantha Burks was very helpful in placing my repeat order.
Reply from Upstep Custom OrthoticsJun 5, 2023
Thank you, John and welcome back to Upstep!
Peggy S.
Mary was very helpful helping me add a discount code to my husbands order. Every little bit helps! Medicare will not help with inserts.
Reply from Upstep Custom OrthoticsMay 31, 2023
Thank you! We are happy to be able to serve those who insurance companies will not cover orthotics, which is most. We make it convenient to order orthotics straight from the comfort of your own home! Thank you for choosing Upstep!
Pedro
Kasie was Willing to answer any questions I had and offer recommendations based on my needs. Thanks kasie!
Reply from Upstep Custom OrthoticsMay 31, 2023
Thank you for sharing your experience.
Patrick C.
Extremely helpful with my situation. They are expediting the implants.
Reply from Upstep Custom OrthoticsMay 31, 2023
We will do what we can to have your orthotics to you for your time in need. Thank you for choosing Upstep!! We love having you a part of the family!
Aly C.
Fast and solved problem
Reply from Upstep Custom OrthoticsMay 31, 2023
Thank you!! We love that you took the time to share your experience.
Nick
Satisfied with how quick the customer service has responded to me.
Reply from Upstep Custom OrthoticsMay 31, 2023
Thank you!! You are a pleasure to assist!