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Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

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Medical Specialists
Upstep Custom Orthotics

Upstep Custom OrthoticsReviews of upstep.com

Medical Specialists

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4.2

Great

Based on 3,671 reviews

Upstep Custom Orthotics4.2

Reviews3,671 About Contact

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Rating breakdown

5 star75%
4 star4%
3 star3%
2 star2%
1 star15%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Upstep Custom Orthotics

#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order⁠ - no questions asked!

Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Folks Told, with an average rating of 4.2 out of 5.

Also known as: upstep.com
Website: upstep.com
Category: Medical Specialists
Listed on Folks Told: 2026

Contact & location

(800) 945-4770
upstep.com
customercare@upstep.com

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 89% of reviews.
Most recent review: October 2026.

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Upstep Custom Orthotics reviews

Showing 2,768 reviews with 5 stars · Clear filters

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Sam A.
May 4, 2023
Quick Response, Friendly
Quick Response
Reply from Upstep Custom OrthoticsMay 4, 2023
This is fantastic! Thank you!
Report
Lance
May 4, 2023
KASIE was quick to offer help and even…
KASIE was quick to offer help and even provided an additional discount for my purchase.
Reply from Upstep Custom OrthoticsMay 4, 2023
Kasie thanks you for the 5 stars!!
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customer
May 3, 2023
Kasie was amazing in assisting me with…
Kasie was amazing in assisting me with my order..
Reply from Upstep Custom OrthoticsMay 4, 2023
Amazing! We love that word around here!
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Graham M.
May 3, 2023
She answered the question quickly and…
She answered the question quickly and clearly
Reply from Upstep Custom OrthoticsMay 4, 2023
Thank you for sharing your thoughts and the 5 stars!
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Kyle J.
May 2, 2023
My customer service representative was… Karen Rizzo
My customer service representative was very quick to respond with the exact information and assistance I asked for! I highly recommend these orthotics and the customer service is top notch!!
Reply from Upstep Custom OrthoticsMay 4, 2023
Thank you so much for taking the time to share your thoughts! We love reading such wonderful reviews!
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Jared
May 2, 2023
KASIE was fantatic!
KASIE was fantatic!! Super helpful with all questions!
Reply from Upstep Custom OrthoticsMay 4, 2023
Thank you! So are you! Thank you for the 5 stars!
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ALBERT B.
May 2, 2023
Quick and Easy!
Quick and Easy!
Reply from Upstep Custom OrthoticsMay 4, 2023
Seamless! We do our best to make your experience at Upstep eactly that!
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Oneness
May 2, 2023
Kasie was great in helping me.
Kasie was great in helping me.
Reply from Upstep Custom OrthoticsMay 4, 2023
Thank you!!!
Report

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