Delia
Very easy questions
Very easy questions
Reply from Upstep Custom OrthoticsJan 4, 2023
We are glad you enjoyed your experience with us! We like to think our ordering process is pretty straight forward. We are happy to hear you think so too!

Great
Based on 3,671 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Delia
Very easy questions
Reply from Upstep Custom OrthoticsJan 4, 2023
We are glad you enjoyed your experience with us! We like to think our ordering process is pretty straight forward. We are happy to hear you think so too!
Glenn H.
Easy site to order from. Seemed to care about your foot problem.
Reply from Upstep Custom OrthoticsJan 4, 2023
We are glad you enjoyed your experience with us! We like to think our ordering process is pretty straight forward. We are happy to hear you think so too! We care very much for all of our customers! It is a beautiful feeling to help others everyday! We have helped THOUSANDS with pain relief! We are thrilled you chose Upstep!
Donald P.
Returning customer so easy to follow instructions to follow to reorder. Great discounts.
Reply from Upstep Custom OrthoticsJan 4, 2023
Welcome back! We appreciate your loyalty and feedback!
MarcusC
Easy, now I have to see how good these are
Reply from Upstep Custom OrthoticsJan 4, 2023
We bet you will LOVE your new custom orthotics! We are so confident in our product that we offer a 5-month money-back guarantee on a custom product! You cant beat that!!
roy W.
Great experience so far.
Reply from Upstep Custom OrthoticsJan 4, 2023
Thank you!! Happy to hear!
Mark F.
I have not received finished product as of this writing but what I have experienced so far has been great.
Reply from Upstep Custom OrthoticsJan 4, 2023
Thank you!! It is very nice to know your experience with us has been what we strive for. We aim to meet our customers expectations, and there is customer care training regularly to meet this requirement. Thank you for sharing!
Brandon
Orthotics fit well and are very comfortable from the beginning!
Reply from Upstep Custom OrthoticsJan 4, 2023
When we craft your orthotics, our goal is your comfort. That is all we care about! We are thrilled to know that we have successfully met your needs!
Chris L.
Easy to answer questions
Reply from Upstep Custom OrthoticsJan 4, 2023
Great! We are happy to know our questions are easily and quickly answered! We don't feel its too complex, we just feel it is thorough and specific enough to design custom orthotics successfully! Thank you, and Happy New Year!