Suresh
Was updated with kits
Was updated with kits, impresdins awaiting orthotics
Reply from Upstep Custom OrthoticsNov 29, 2022
Thank you for your order and 5-star rating!! We appreciate you!

Great
Based on 3,671 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Suresh
Was updated with kits, impresdins awaiting orthotics
Reply from Upstep Custom OrthoticsNov 29, 2022
Thank you for your order and 5-star rating!! We appreciate you!
James M.
Best i have ever had
Reply from Upstep Custom OrthoticsNov 29, 2022
Thanks so much for your feedback. It makes our day to hear about how much our customers love Upsteps custom orthotics! In just a few short words, you made our day!
David
I have had a pair of these for over a year. I am very happy with my current pair and wanted two more but bought three because they offed another for $75.00
Reply from Upstep Custom OrthoticsNov 29, 2022
We really appreciate you taking the time to leave us a review. These stories keep us motivated to continue doing what we’re doing, and we’re so happy to hear that you had such a great experience with us that you decided to come back and take advantage of our Black Friday sale! Let us know if we can do anything else for you.
WILLIAM G.
Very thorough purchase process to ensure the best orthotic solution possible. Lots of immediate follow up as well.
Reply from Upstep Custom OrthoticsNov 29, 2022
Thanks so much for your feedback. It makes our day to hear how much our customers love our orthotics and the great service they’ve received from our team. We have passed on your review to our team! Thank you again!
Deb
Easy to navigate site. Ordering straightforward.
Reply from Upstep Custom OrthoticsNov 29, 2022
Thanks for the awesome review! We’re so pleased to hear our website is working just as it should!
Bruce
Great clear instructions, followup and ongoing support and communication. Hope the orthodics are as good as the service quality. I have no doubt it will be.
Reply from Upstep Custom OrthoticsNov 29, 2022
Taking the time to leave such a great review about our Customer Care team has really made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our communication and follow-ups! We’re looking forward to making your day once more when you receive your new orthotics!
andie
Samantha was helpful and friendly and knowledgeable. Winning combination!
Reply from Upstep Custom OrthoticsNov 29, 2022
We really appreciate you taking the time to leave us your 5 star review. It means a lot to the whole team!
customer
Easy to order. They asked for comprehensive information and allowed for a space to write extra information. Super excited to get my new orthotics!
Reply from Upstep Custom OrthoticsNov 29, 2022
Thank you for utilizing the field we provide to write in your own words. When our customers do this, it really allows our Podiatrist and designer to get to know you better!