Jack L B.
Mary was great..
Mary was great... answered my questions quickly. I've been really pleased with the customer service from Upstep.

Great
Based on 3,671 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 2,768 reviews with 5 stars · Clear filters
Jack L B.
Mary was great... answered my questions quickly. I've been really pleased with the customer service from Upstep.
Louis P.
Prompt and courteous and informative. Mary knew her stuff.
Alex R.
Mary was able to resolve my issue in a timely and professional manner
Jason R.
Mary was very helpful with my order
Dee Dee S.
Mary was very helpful! She even mentioned the 3 week break in time for My new orthotics ( that I had forgotten)
Agustin V.
MARY helped me answer technical questions about this product. She was professional and fast in responding.
Thomas C.
Direct and simple
Joe D.
Mary was very responsive and was able to answer all my questions quickly and professionally, she was fantastic!