Battle.netReviews of us.battle.net

My daughter had a subscription several years ago and deactivated it in 2024. Despite this Battle Net has continued to siphon $$$ from our account, the most recent being today. There is no link to canceling a subscription and she has tried every avenue, so they just keep taking money. So I have had to change my banking details and passwords so they can't continue. These people clearly have no idea about being a decent retailer. I have told every single person I know who games about this. Don't use their service.

this is the worst platform and shit customer servise.. do not use battlenet. the game isnt working and they wont give refund. and now they say i dont even have an account.. Stay away from battlenet use STEAM.

SCAM. Money was taken and my account was blocked/banned within days without recourse or explanation. This organisation is a SCAM until proven otherwise. There is no way to contact this organisation either which increases my suspicion of it being a scam. Especially after the money has been taken.

ALL OF BLIZZARDS GAMES ARE COMPRIMISED AND FULL OF CHEATERS STOP WASTING TIME UNSUBSCRIBE FROM SUBSCRIPTIONS TODAY SEND A MESSAGE AND IN THE PVP BG'S ON ALLIANCE SIDE GETS THE SHT STOMPED OUT OF THEMSELVES I HAVE SEEN ENTIRE ALLIANCE TEAMS WIPED OUT IN THE FIRST MINUTE LITERALLY OF BG'S PvP MATCHES BY THE HORDE GAME IS OVER AND FINISHED LAST LEGS OF A SHTHOLE COMPRIMISED GAMES AND YOUR COMPLAINTS ARE NEVER EVER DEALT WITH

Absolute piece of junk software that got stuck in a log in loop and then stuck in a reloading loop. Worst piece of junk I have ever used to manage games, will just keep clear of anything Blizzard related because of it.

I’ve been playing Blizzard games for years, but my recent experience with Battle.net’s store and refund policies was one of the most frustrating I’ve ever had on any gaming platform. During the Black Friday sale, I bought the Diablo IV: Vessel of Hatred Deluxe Edition for 20.99 €, while the Ultimate Edition cost 31.49 €. A simple and fair upgrade should’ve cost around the difference — roughly 10.5 €. But once I purchased Deluxe, Battle.net suddenly wanted 30 € for the upgrade to Ultimate. That means paying 21 € + 30 € = 51 € for something that was 31.49 € during the sale. No other modern platform does this. Even worse: Battle.net does not offer refunds for DLC at all, even minutes after purchase. They do not adjust upgrade prices based on the sale you bought during. Support confirmed they can’t help, even though they admitted they wish they could. If you buy the “wrong” edition during a sale, you are locked out of upgrading at a reasonable price. On Steam, GOG, Epic, and even free-to-play games like Path of Exile, upgrade pricing always reflects what you already paid. You never lose money. Battle.net is the complete opposite — and it feels extremely consumer-unfriendly. This system punishes players for buying during sales and creates a terrible experience. I strongly recommend buying Blizzard games on Steam instead of Battle.net. Their refund system, upgrade pricing, and customer protection are miles ahead. This was the first and last time I’ll ever buy DLC through Battle.net.

My accoun has been hacked and blizzard have no hotline and chat is only with stolen authenticator. No help. Never buy game from blizzard

The worst customer service experience I have ever encountered. My account was hacked and games removed. I gave the proof of purchase and to be fair, within a few days they found the games. however they insist that the account they found the games in, is my account, but it isn't in my name, doesn't have my phone number, and doesn't have my battle tag. So basically I can't play the games, I can't alter the account and my original account thar works as normal shows that I have to re purchase all my games.I have been through 3 rounds of tickets and not once have they addressed the problem. Just tell my they have recovered my account.