OSIM USAReviews of us.osim.com

Personal Care

Write a review Website

3.8

Average

Based on 155 reviews

OSIM USA3.8

Write a reviewReview

Rating breakdown

Select a bar to see only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About OSIM USA

OSIM North America is a leading wellness and lifestyle company dedicated to helping people live healthier, more balanced lives through innovative technology and design. As part of the globally recognized OSIM brand, we specialize in premium massage chairs, ergonomic solutions, and wellness products that combine advanced engineering with everyday comfort.Our mission is simple: to make wellness accessible, convenient, and effective for modern living. Whether at home or in the workplace, OSIM products are designed to relieve stress, improve circulation, and support overall well-being using intelligent features such as AI-driven massage programs, customizable settings, and user-focused design.At OSIM North America, we believe wellness isn’t a luxury—it’s a necessity. That’s why we are committed to delivering smart, accessible solutions that help people relax better, recover faster, and live well every day.

OSIM USA (us.osim.com) has 155 customer reviews on Folks Told, with an average rating of 3.8 out of 5.

Also known as: us.osim.com
Website: us.osim.com
Category: Personal Care
Listed on Folks Told: 2026

OSIM USA reviews

Showing 102 reviews with 5 stars · Clear filters

Himanshu S.
Jul 21, 2020
uStiletto + uJolly - exceptional combo!
Purchased uStiletto for my feet and uJolly for my back and couldn't be happier with either product. They make an exceptional combo and are the next best thing to a full massage chair. Highly recommend both products and Osim as a company
Reply from OSIM USAFeb 20, 2021
Dear Himanshu, Thank you for being an OSIM customer and thank you for your support. I am glad that you enjoy the product. Please don't hesitate to reach out to us if you have any questions. Stay well and take care,
Christine Y. Z.
Jun 4, 2020
Very pleasant shopping experience
Thanks so much for the excellent product. Love it!
Reply from OSIM USAFeb 20, 2021
Dear Christine, Thank you for being an OSIM customer and thank you for your support. I am glad that you enjoy the product. Please don't hesitate to reach out to us if you have any questions. Stay well and take care,
Candy
Jun 3, 2020
I purchased the uCozy from osim
I purchased the uCozy from osim. It was very good, I bought 3 already, it could be great if there cover can stand longer. Overall I am happy with osim product. Considering purchase the uJolly.
Reply from OSIM USAFeb 20, 2021
Dear Candy, Thank you for being an OSIM customer and thank you for your support. I am glad that you enjoy the product. Please don't hesitate to reach out to us if you have any questions. Stay well and take care,
DC
May 31, 2020
Great customer experience
Great customer experience, especially Mico very helpful!
Reply from OSIM USAJun 3, 2020
Dear DC, Thank you for the comment and I am glad that you had a positive shopping experience with one of our team member. Please don't hesitate to provide feedback to us as it's extremely valuable. Stay well and take care,
Yvonne
May 27, 2020
Product and service are very good
Product and service are very good. I have been using their foot massager for many years. Buy a new one ustiletto today. It’s very pretty and powerful product
Reply from OSIM USAJun 3, 2020
Dear Yvonne, Thank you for being an OSIM customer and thank you for your support. I am glad that you enjoy the product. Please don't hesitate to reach out to us if you have any questions. Stay well and take care,
Daniel Y.
May 26, 2020
Mico explain very detaily about the…
Mico explain very detaily about the products, friendly atmosphere of the store make us become one of the message chair customers
Reply from OSIM USAJun 3, 2020
Dear Daniel, Thank you for being an OSIM customer and thank you for your support. What a positive experience you had. Please continue to help us grow to be a better company. Stay well and take care,
qihua M.
May 26, 2020
nice massage chair
nice massage chair
Reply from OSIM USAMay 26, 2020
Dear Qihua Ma, Thank you for being an OSIM customer and thank you for your support. I am glad that you enjoy your product. Please continue to help us grow to be a better company. Stay well and take care,
John H.
May 22, 2020
High quality massage chairs provide years of great service
I have not one but 2 Osim I-Symphony Massage chairs. They are now more than 10 years old but still function more or less as they originally did. They give a very robust and thorough massage to the back and neck and we use at least one of them almost every day. There are lots of different programs that can be chosen so it is very versatile and you can increase or decrease the strength of the pressure as needed. I especially like the zero gravity feature. The chairs are very happy so fortunately we don't need to move them around too much. the only design flaw that I have come across is that the leg and buttock pressure comes from inflated bags and the plastic connectors become brittle and break easily. However I have been able to repair these myself using low-cost items and without too much trouble. All in all I can say that although these machines are expensive they are worth every penny and I would not hesitate to recommend them to anyone who like me does quite a lot of physical exercise.
Reply from OSIM USAMay 22, 2020
Dear John, Thank you for being an OSIM customer and thank you for your support. I am glad that you enjoy your product. Your feedback is extremely valuable and please continue to help us to grow into a better company. Stay well and take care,

OSIM USAReviews of us.osim.com

Rating breakdown

What customers rate

About OSIM USA

More in Personal Care

The High Performance Health Program - By Andrew Marsham

Oshala Farm

Dalia's Detox

Action Jackson Fitness

OSIM USAReviews of us.osim.com

Rating breakdown

What customers rate

OSIM USA reviews

uStiletto + uJolly - exceptional combo!

Very pleasant shopping experience

I purchased the uCozy from osim

Great customer experience

Product and service are very good

Mico explain very detaily about the…

nice massage chair

High quality massage chairs provide years of great service

About OSIM USA

More in Personal Care

The High Performance Health Program - By Andrew Marsham

Oshala Farm

Dalia's Detox

Action Jackson Fitness

OSIM USA reviews

uStiletto + uJolly - exceptional combo!

Very pleasant shopping experience

I purchased the uCozy from osim

Great customer experience

Product and service are very good

Mico explain very detaily about the…

nice massage chair

High quality massage chairs provide years of great service