Great
Based on 507 reviews
Used Engines Inc4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Used Engines Inc. is one of the largest enterprises, with unparalleled and unrivaled access to a massive inventory of engines and transmissions. Used Engines Inc. was founded with the goal of providing high-quality used engines and transmissions for all makes and models, including gasoline and diesel vehicles.We'll assist you in locating the most suitable engine and transmission at the most competitive price that is fully compatible and in tune with your vehicle. We are very serious about the quality of engines and transmissions that we supply to you; therefore, we thoroughly inspect and test each part before selling it. As a result, you can trust us to provide you with high-quality used engines and transmissions with optimum performance and productivity. So, if you're looking for a place to buy used engines and transmissions for your vehicle, look no further. We have the best A-grade used engines and transmissions available for you.
Used Engines Inc (usedengines.us) has 507 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 57 reviews with 1 star · Clear filters
Ruth T.
This business is SCAM. Do not buy an engine from them. I placed an order through them, received a faulty engine, and they would not give me a full refund of my money. I had to file a report through my bank and they reimbursed me the total amount. I received inconsistent and misleading information from people throughout the entire process and had to reach out constantly to get updates on my order. Do not waste your time or money here.
David A.
Worst customer service I have ever experienced.
Mohan R.
Never buy any used engines from these company. These guys tell something 41k miles used engines. And they ship 69k miles engines. if you ask questions they never reply. They buy from known ebay sellers. EBAY sellers directly ship to you. I WOULD NOT RECOMEND TO A BUY from these company. DONT BUY!!
TCB Enterprises, L.
Bought an engine from them with a bad oil pump. They will only cover $600.00 of the cost to fix the engine that they sold. They have agreed to pay $1,000.00 on a $1300.00 bill, but now the rod bearings are bad on this engine and I am getting no response on what they are going to do about that. Update on review, they sent out a second engine to the wrong place. finally recived a 3rd engine. I would very much recommend changing all the gaskets on any used engine you get from here, timing cover, head gaskets & valve covers were leaking. We did finally get the engine to a functioning state, but this took from May of 2024 until Christmas Eve to be able to return the customer their vehicle. Sarah and Elaine were very helpful. Sarah was great at trying t0 make this right. I still will not ever use this place to get a used engine from again. I would have been better off to have a bought a engine from a parts house. Our company lost a lot of money on this situation. But again Sarah was a great help.
Gay H.
Totally dissatisfied, I feel like I was coaxed into the sale without enough information and being native I followed through. then after purchase I started asking relevant questions such as where is engine coming from, actual mileage, make of vehicle that the engine is coming from....no answers...sales person kept putting me off. I immediately regretted purchase and still do!
Alicia B.
If I could give them a zero I would!! I have had awful customer service. I ordered hybrid battery and the wrong battery was sent. I was offered to have another battery sent, and I declined. I have been waiting on my refund for over three months!! The customer rep Sara keeps telling me my refund is in the mail. All this started in march and I still have not received my refund. Stay away from this company.They short of being a scam!!
customer
Will never order from you again.
customer not Daniel C.
I was offered 3 choices of engines. Took the recommended low mileage first.was told confirmed. So I thought all was good.when contacted by company all was still good so I thought. Later company rep told Me motor did not meet there standards so I was out of luck. And no others available. This was 4 days . And money would be returned 5 - 7 days.. you have or don't have. Took money but didn't have product. Not happy customer!!
Reply from Used Engines IncAug 15, 2024
Hello Daniel, We are sorry to hear about your experience. As per the details of your order, you ordered a 1994 Suzuki Sidekick Used Engine. This engine is extremely rare and are known to be difficult to find a good one. We did test our unit in the inventory and also a few from our suppliers and they did not pass the final quality control process. Hence we had to refund you in full. We understand that this order did not meet the standard of our services but being in a used engines business, we sometimes have to face situations like this. I hope you understand. Thank you!
