Vakkerlight Reviews | Read Customer Reviews of vakkerlight.com

Vakkerlight Reviews | Read Customer Reviews of vakkerlight.com

Vakkerlight reviews

Showing 348 reviews with 5 stars · Clear filters

Joyce K.
Apr 17, 2026
I found the perfect light
I found the perfect light, purchased 2 separate orders inadvertently. The team at Vakkerlight.com notified me right away, to see if this was in error, which it was. I was refunded immediately. Staff was curteous and very helpful. I appreciate that in online vendors.
Reply from VakkerlightApr 18, 2026
Dear Joyce Kramer, Thank you so much for your kind words! We are thrilled to hear that you found the "perfect light" for your space. Detecting that duplicate order was just a standard part of our commitment to our customers—we always want to ensure your shopping experience is smooth and error-free. We’re glad we could catch it early and process your refund immediately. Honest and proactive service is at the core of what we do at Vakkerlight, and it means a lot to our team to see that effort appreciated. We can’t wait for you to receive your lights and see them illuminated in your home! Warm regards, Miya Vakkerlight Team
Report
Elizabeth
Apr 15, 2026
My clients and I had a great experience!
My clients and I had a great experience with Vakkerlight. We ordered our fixtures for my clients new addition and they look perfect! Vakker's Customer Service Team is excellent and returns emails very quickly! We had a wonderful experience with this company.
Reply from VakkerlightApr 16, 2026
Dear Elizabeth, Thank you for the wonderful feedback! We are so glad our fixtures were the right fit for your clients' new project. Our team prioritizes quick and helpful communication, so we’re happy to hear you had such a seamless experience. Your trust in Vakkerlight means the world to us. Cheers to many more beautiful spaces! Best regards, Miya Vakkerlight Management Team
Report
Deanne M.
Apr 15, 2026
We’ve shopped Vakkerlight for outdoor…
We’ve shopped Vakkerlight for outdoor wall lights and indoor chandeliers with pendant lamps- with glass shades. All of which arrived in perfect condition. Yes shipping took a little extra time but I was aware of this PRIOR to purchasing. The quality is remarkable and excellent craftsmanship. We are thrilled with not only the products but the customer service experience when questioning the best size for our walls. We will always shop here for their competitive pricing & beautiful variety of lighting.
Reply from VakkerlightApr 15, 2026
Dear Deanne Mckenzie, Thank you so much for taking the time to leave such a wonderful and detailed review! We are truly heartened to hear that you are thrilled with the craftsmanship of our lighting and that our customer service team could assist you in finding the perfect fit for your home. Your continued trust and support are what drive us to keep providing beautiful, high-quality lighting. We look forward to helping you illuminate your next project! Warmest regards, Ling&Tammy Vakkerlight Team
Report
Antoine
Apr 11, 2026
The company reacted really quick and…
The company reacted really quick and with professionalism to help me and resolve the issue. Lights are good quality and easy to use.
Reply from VakkerlightApr 11, 2026
Thank you so much for your kind review! We’re delighted to hear that you were happy with our quick support and that you found the lights to be good quality and easy to use. We truly appreciate your support! Best regards, Abby Customer Service Team
Report
Ana M.
Apr 10, 2026
Quick & Courteous
Great and quick response. Very kind and courteous. Ling made sure we will recieve the correct size & color replacement for a broken glass shade. She is very diligent and efficient. I am the claims department in my company and I know how difficult it can be to deal with claims and replacements. Thank you so much Ling!!
Reply from VakkerlightApr 11, 2026
Dear Ana, Thank you so much for your kind words and the 5-star review! It was a pleasure assisting you with your replacement, and I’m very happy I could help. Your support and feedback mean the world to our team at Vakkerlight. We are always here to help whenever you need us! Best regards, Ling Customer Service Team
Report
Zia Y.
Apr 10, 2026
We had some flickering problems with…
We had some flickering problems with our light - the team at Vakkerlight was super response, clear and action orientated. Well done team it made the whole experience a positive one. Special shoutout to Abby in customer support !!
Reply from VakkerlightApr 11, 2026
Thank you so much for your kind review and thoughtful words! We’re sorry again about the flickering issue, but we’re truly glad our team could help make the experience a positive one. Thank you again for your support! Abby Customer Service Team
Report
Joseph M.
Apr 10, 2026
Beautiful light fixture
The fixture is gorgeous and looks just like the photos. One of the glass shades was chipped and when I emailed customer service, they immediately sent a new shade. I’m very happy with the experience and I’ve already gotten compliments on the light fixture.
Reply from VakkerlightApr 11, 2026
Thank you so much for your kind review! We’re delighted to hear you love the fixture and that our team could quickly help with the replacement shade. It means a lot to us that you’re happy with both the product and the service. Enjoy your beautiful new light! Best regards, Abby Vakkerlight Customer Service Team
Report
Consumer
Apr 10, 2026
The product was amazing and their…
The product was amazing and their customer service is exceptional. I am truly confused why people gave them bad reviews. We made purchase for two different kind of lights and both were amazing.
Reply from VakkerlightApr 13, 2026
Hi Consumer, Thank you so much for your kind words! We are thrilled to hear that you love both of your new lights. Our team works hard to provide exceptional service, and your support truly means the world to us. We look forward to lighting up your home again in the future! Best regards, Aletta Customer Service Team，Vakkerlight
Report