Great
Based on 1,331 reviews
Valhalla Vitality4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your wellness, your way. Our all-in-one toolkit puts the power of wellness in your hands. Whether you're looking to improve your health, boost your energy, or find balance, Valhalla Vitality is here to support you on your journey.Now enhanced with cutting-edge AI tools, our platform delivers personalized insights and tailored recommendations to help you make informed decisions about your well-being. Our digital platform supports dedicated provider partners and their practices, bringing years of experience and expert guidance to ensure that every step you take is backed by both innovative technology and trusted human expertise.Explore our resources and take charge of your well-being today with a blend of intelligent innovation and personalized care at Valhalla Vitality.
Valhalla Vitality (valhallavitality.com) has 1,331 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 151 reviews with 1 star · Clear filters
Travis C.
I’m getting surveys and haven’t even gotten medication 3 weeks later.
Reply from Valhalla VitalityMay 5, 2023
Hi Travis, we apologize for the delay. As explained, all medications are made to order by compounding pharmacies and therefore shipping takes some time. We provided you with updates and tracking information as soon as it became available to us. Your order was delivered and we hope you wellness journey goes well.
Justin
Using deceptive language to sell a Dr appt to upswell a test. There are others that are more upfront and honest about the process and more tea in cost
Reply from Valhalla VitalityMay 3, 2023
Hi Justin, we always try to be as upfront as possible and make our process easy to understand and navigate. We do not sell doctor appts to upsell lab tests, as they are sometimes necessary for the medications we sell. Your health and well being is a priority so we want to ensure all is well before our provider prescribes your medication. Sorry Valhalla Vitality was not the right fit for you and wish you all the best on your wellness journey.
christina
The referral codes don’t work
Reply from Valhalla VitalityApr 13, 2023
Hi Christina, sorry for the inconvenience that this might have caused. We were able to troubleshoot the issue and the referral points were given.
EC
Got a call for consultation, basically sounded like someone reading from que cards/ script. No real dive into my medical history or reasoning why i was looking for therapy. At the end of consultation person said I would get email links to purchase therapies but I never got the links, basically got tired of waiting for the emailed links so I just went back to the site and ordered whatever I wanted. So what was the point of the consultation ?
Reply from Valhalla VitalityApr 13, 2023
We are sorry to hear that your consultation did not go well, we will definitely take your review into account for the betterment of our company. We are not sure why the provider mentioned we would send links to purchase your medication because that is not something we do. All of our customers are prompted to come to our site after their consultations to purchase their medications. The pharmacy where your prescription is sent to will then send you a link to track your order. We do not send any links out unless they are for advertisements so we apologize for the confusion. The purpose of the consultation is to advise and inform you as much as possible on the medication. And the reason for your consultation is determined beforehand. Our provider examines your medical intake and then brings up medical history concerns if provided. Our providers are medical professional not sales reps and will not push medications if inquiries are not made.
Sharon P.
Súper bad experience I don’t feel that I had enough support . I been taking the medication and I don’t see any change
Reply from Valhalla VitalityApr 6, 2023
Hi Sharon, we are sorry to hear you had a bad experience. I looked into your account an saw that you had an issue with tracking your medication. I wanted to let you know that after you order your medication, we send the prescription to one of the many pharmacies we partner with. The processing period and shipping time of your medication is then in their hand not ours. All customers receive tracking information directly from the pharmacy, not us. We apologize if that was not clear. You also placed an order for one of our weight loss therapies and it has only been 2 weeks since you started. As much as we would like for it to work instantly, that is not the case, but we can assure you that you will see a change within 3 to 6 months. We are always here to help and support you along your wellness journey. Reach out to our Customer Service line if you have any questions.
Alexandra F.
I never received my order.
Reply from Valhalla VitalityApr 6, 2023
Hello Alexandra, your review is not true. You have YET to receive your order. If you had never received your order it would mean we are a scam of a company who took your money and ran. Instead we have been in constant contact with you via our customer service line and have provided you with the appropriate updates. There was a mix up with your prescription that we brought to your attention and explained it would cause a bit of a delay. The processing and shipping periods at the pharmacy is not something we can control, but we are constantly working to find pharmacies with the fastest turn around times. We informed you that we contacted the pharmacy and asked to expedite the order that was being processed. When a tracking number is available it will be sent to you by the pharmacy. This was an inconvenience to you and we do apologize, but we have been doing all that we can to make sure you get your medication.
CECELIA H.
I haven’t received the product. It’s been 14 days. How can I review a product I haven’t received ?
Reply from Valhalla VitalityMar 29, 2023
The review is supposed to be of our company. Provider consultation, customer service, etc. we do not sell or manufacture medications, the pharmacy does. There are delays at some pharmacies depending on where you live and what medication you chose to receive. These are not factors in our control. We gave you the link to the medication that was available in under 1 week in your area and you refused, instead choosing the one that we had warnings about being delayed for three weeks… then left us a negative review in two. Makes perfect sense, thanks!
Charles K.
Customer service was terrible. Information on prescription medication refills was incorrect. They told me they could not fill the ketamine because of bidens law. However if you are an existing customer then you can. Thus is really upsetting
Reply from Valhalla VitalityMar 7, 2023
I’m sorry that we weren’t able to help you. The laws that are put in place regarding telemedicine are to keep people safe and we support the law. One day we hope to be able to provide the full range of holistic therapies across the US, and we are working towards it, but for now I hope you can find the care you deserve with an available provider
