Average
Based on 575 reviews
Vector Security3.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vector Security, Inc. has been a premier provider of intelligent security solutions tailored to the needs of the customer for more than 40 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services including Vector Home Security, Vector Business Security and national account security. Services are provided to customers across North America and the Caribbean through a network of branches and authorized dealers. Vector Security is a sister company of the Philadelphia Contributionship, a private insurance company founded in 1752, and currently provides cost-effective, technology-based security solutions to over 300,000 homes and businesses.
Vector Security (vectorsecurity.com) has 575 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 298 reviews with 5 stars · Clear filters
DOROTHY S.
I would and have recommended Vector. I have used them for my current and my last place of residence and am very pleased.
Reply from Vector SecurityAug 21, 2017
Dorothy, Thank you for choosing Vector Security. We rely on recommendations from satisfied customers like you; our ReferralRewards program can earn you incentives when you refer a new customer to us. Please contact your branch for details.
No
Very good service and their phone app is very convenient.
Reply from Vector SecurityAug 21, 2017
Thank you for your feedback. We appreciate your business and look forward to continuing to serve you. Have a great day!
Patrick P.
The best alarm company I have ever had. Punctual and professional courtesy service. Whenever there is an alarm monitoring station gets back to me in under a minute. Rates are very reasonable. Up to the present time they have an impeccable record and I will not hesitate to recommended them.
Reply from Vector SecurityAug 21, 2017
Patrick, Thank you for your kind words. At Vector Security, we strive to provide exceptional customer service and we're happy you're experiencing it in action!
Bruce H.
I have complete faith that Vector Security has my home covered regarding fire and theft. That stand behins what they create and are a phone call away when I have a question. I highly recommend.
Reply from Vector SecurityAug 21, 2017
Bruce, Thanks for choosing Vector Security. We value your business and are pleased to know you are happy with our service. We look forward to continuing to serve you.
Robert
Service is excellent. Technicians great I find that prices for parts are expensive
Reply from Vector SecurityJun 6, 2017
Robert, Thank you for your feedback. We appreciate your business and look forward to continuing to serve you. Have a great day!
Joseph G.
had them for 15 years, very dependable and reliable
Reply from Vector SecurityJun 5, 2017
Joseph, Thank you for your loyalty to Vector Security. We appreciate your business and look forward to serving you for many more years to come!
DENNIS S.
Vector Security is the best! It is a pleasure to work with a wonderful team, especially Andrew Hegedus, sales. Arnie , service manager, does an excellent job with the service department, As I mentioned an excellent team and a great value for the security of our home! Thank you Vector Security Team! Dennis
Reply from Vector SecurityMay 31, 2017
Dennis, Thanks for your compliments about our team. We look forward to continuing to serve you. Have a great day!
Janice B.
We have used Vector Security for decades. They are very responsive. Today I had a new video doorbell put in, plus a new back door security lock. The technician was terrific. He spent all the time I needed to help me understand how to operate everything. I would recommend Vector Security.
Reply from Vector SecurityMay 31, 2017
Janice, Thank you for choosing Vector Security. We're glad you're happy with our service. We do have a referral program that offers incentives when you refer a new customer to us. Contact your branch for details.
