VenustasReviews of venustas.com

My husband gave me a pair of Venustas heated socks for Christmas and I love them! I ride my bike year round and have tried those stick on disposable foot warmers, layers of socks, shoe covers and still suffered with cold, numb toes. These socks keep my feet nice and comfortable even when it's raining, cold and windy. Such a relief!

Customer service was handled in a professional caring way with respect for my concerns. Great products well made and stylish.

I have purchased several products from venustas. Both for myself and for gifts I couldn’t be happier with this heated jacket—it’s easily one of the best purchases I’ve made for cold weather. First off, the quality is outstanding. The materials feel durable yet lightweight, and the stitching and overall construction are clearly built to last. It doesn’t feel bulky like some winter gear, but it still provides incredible warmth even without turning on the heat. When you do use the heating feature, it’s a game changer. It warms up quickly and distributes heat evenly, making a huge difference on freezing days. The battery life is impressive too—I can get through long outings without worrying about it dying. What really stood out to me, though, was the customer service. I had a problem after 2 years so I wrote to customer service. They handled it professionally and went, above and beyond to make sure I was satisfied. Overall, this jacket combines excellent craftsmanship, practical functionality, and top-notch customer support. If you’re on the fence, I’d highly recommend it—it’s warm, reliable, and absolutely worth it.

I absolutely love my heated venusta jacket and have dearly missed it working. After messaging in early December and a few mix ups in emails between going to junk mail and or not sending they kept trying to find ways to reach out and finally have resolved the issue its in the wiring. They were amazing to deal with highly recommend the appearal.

The people at Venustas are the best I recently purchased 2 more heated vests after loosing wright and they were shipped out right away in 2 different boxes The one came in a few days perfect The other one in a different color came a few days later and when I opened the box the vest was a perfect fit and I loved the grey color But there was no battery in the box I waited a few days and nothing came I emailed the customer support and had a reply the same day within hours and in a few days a battery in the mailbox I have purchased at least a dozen vests and jackets from Venustas and have told my friends about them and they are also just as happy with the products After my little problem and the way it was handled I will support them for life a great company to do business with and very caring people to deal Thank you for you service

This company has good products and great customer service i had bought a heated hoodie jacket barley used it then it had an issue with the connection wire and customer service took care of every i covered the shipping cost and they replaced it awesome customer service thank you

My daughter has had a Venustus heated vest all winter, and loves it. So I ordered one for my wife. It was only available in black, but OK. 2 days later Venustus sent me an email with a new sale, offering the vest for less $, and also in purple. Their customer service was 10+ out of 10. They returned all my messages, called me, and refunded 100% of original order. Then they gave me the sale price for the new purple vest. They even covered shipping for the return.

I absolutely love my heated vest!!! I bought my mother and I both a vest for Christmas and I am so happy that I did. Customer service was outstanding. They called me every day until I received my order. Perfect timing for my mother’s Christmas gift. So glad that I decided on the brand!!!!