Average
Based on 573 reviews
VIMA Cosmetics3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VIMA was founded with a passion for beauty and well-being. Our mission is to offer high-quality cosmetics that not only meet the highest standards but are also ethical and sustainable. All our products are vegan, cruelty-free, and free from harmful ingredients like parabens, allowing you to enjoy your beauty routine with peace of mind. At VIMA, we believe true beauty comes from confidence and authenticity. Our products are designed to enhance your unique beauty and help you shine in every situation. Together, we’re making beauty more conscious, beautiful, and better for everyone.
VIMA Cosmetics (vimacosmetics.com) has 573 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 14 reviews with 2 stars · Clear filters
Leanne M.
This took longer than expected to arrive. I have pale while skin so this does match however the coverage is VERY light, more like a tinted moisturizer! Nice to try and the colour change is interesting but unlikely to buy again based on the feedback and reviews about lack of customer service
Brooke
Not great. Might be good as a sunscreen but as a foundation I just look super pale. Definitely doesn’t change colour to match my skin tone.
Elizabeth G.
I received the foundation in a somewhat timely manner. When I applied the product, it was too dark for my very fair skin tone. I removed it and tried a very small anount and received the same results. I contacted customer service for a refund and they offered tips on how to apply it. I informed them that I had done that and asked to proceed with the refund. They informed me that I would need to send a video of myself applying it to see if it was a natural finish. I found this to be very insulting, an invasion of privacy, and unsafe to send videos of myself to someone that I don’t know. I have been wearing makeup for years and understand what applying a light amount is. I asked to proceed with the refund and was told they don’t give refunds on used products. They did offer 25% of which I agreed to and received $8. I feel this should be stated on the website that a video is required (it says if possible) and if you open it to try it that you will not receive a full refund. This was very disappointing. However, the person I spoke with in customer support was very kind and helpful. The response time was very fast and the 25% refund was issued very quickly. From my experience, I cannot recommend the product.
Sarah Jane B.
I purchased the Vima Magic Skin Foundation in December preparation for my wedding a few months later it seemed to work perfectly but just 5 monts after purchase the remaining product turns a dark orange on my skin instantly!!! Not at all value if half the product is useless! I do not recommend anyone purchase this product.
Mandy
Eerlijker zijn.. deze foundation dekt vrijwel niet, lijkt eerder op bb creme dan op foundation en het blijft niet glad. Zodra je er poeder of blush overheen gebruik wordt het een soort van schilferig.. nog nooit eerder gehad bij een ‘foundation’
Reply from VIMA CosmeticsDec 30, 2024
Bedankt voor je eerlijke feedback. Het spijt ons te horen dat de foundation niet aan je verwachtingen voldeed. We streven er altijd naar om producten van hoge kwaliteit te bieden, en het lijkt erop dat deze niet geschikt was voor jouw behoeften. We raden aan om een beetje minder product aan te brengen en het goed in te laten trekken voordat je poeder of blush aanbrengt, wat misschien helpt om het resultaat te verbeteren. Als je nog steeds niet tevreden bent, neem dan contact met ons op via [email protected], zodat we je kunnen helpen met een oplossing, zoals een retour of vervangend product. Dank je wel voor het delen van je ervaring! We waarderen je input en nemen dit mee om onze producten te verbeteren.
Marjan S.
Wel snelle levering maar ik vind het product erg tegenvallen.
Reply from VIMA CosmeticsDec 30, 2024
Het spijt ons te horen dat het product niet aan je verwachtingen voldoet, ondanks de snelle levering. We waarderen je eerlijkheid en zouden graag willen weten wat er precies niet naar wens was, zodat we je verder kunnen helpen.
