Excellent
Based on 318 reviews
VIOFO4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VIOFO was built on a simple belief: a dash cam should feel like part of the car—not a bulky gadget—and it should stay reliable, delivering clear evidence when it matters most. At a time when the market was filled with bulky designs, unreliable batteries, and poor video quality, we stepped in to solve the problems others ignored. We moved beyond intrusive suction cups to create compact, discreet dash cams that blend seamlessly into your vehicle. We were among the first to introduce supercapacitor-based models, replacing traditional batteries for greater reliability and safety in extreme heat. And by continuously integrating advanced Sony sensors and HDR technology, we ensure drivers capture clear, dependable footage—day or night.
VIOFO (viofo.com) has 318 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 290 reviews with 5 stars · Clear filters
Duncan C.
Setup - Viofo A229 ultra in two vehicles. One with internal rear camera, the other with external. Great quality and easy to set up. I had trouble getting the external camera to work as I connected the wires wrong. Cassie on support was great in helping to get it working and even sorted a custom setup for what I needed. Can’t recommend them enough. Great product and amazing after sales support.
Damian B.
The Google maps service is incredible. Too many leads to handle currently. First class
J M.
Contacted customer service to have my 4 year old dash cam repaired. Annie, the company representative, was very responsive. She gave me recommendations for a self remedy followed by directions to return the unit for a replacement. Received and installed the replacement, all is now well. Thank you, again, Annie.
urielesazul
I am reviewing the customer service online. The chat. I asked questions about cameras and battery packs over several days as I tried to figure out what I wanted and if it would work for me. I then had a ton of questions after my battery pack was seemingly not working. It got stuck in an update and it kept trying again and again (from the app). But after this, it did not power my cameras! So it took me all day, but the viofo customer service was able to help me through and patiently provided solutions. Once I got it to work, they helped me wire it correctly for parking mode and I was able to complete the setup.
JM
EXCELLENT SERVICE!!!!! Annie was extremely helpful. Explained my setup carefully, and provided the necessary information to get everything done correctly!
Bryan L.
Quick and detailed response to my question regarding wiring, and the fuses. Resolved my issues.
Glen Roy A.
Very good experience. Bought the 229 Plus after my vantrue n4 broke for no reason. I thought I had a defective one as I was using my existing powerline in hidden in my truck trims. The lady was willing to send another GPS module but it turned out, it was just a broken line. She was thorough in troubleshooting and responds very quickly and easy to understand. Thank you for being the best in customer service. Highly recommended
Douglas T.
I had a question about why the app, when connected by Wifi, played back videos with a start/stop jerky effect... Support got back promptly about how to update the phone app and that solved the problem!
