VismeReviews of visme.co

I tried to cancel, but they hide the button. They charged me $59 and now their support is ignoring my emails. Beware of this Dark Pattern!

Frechheit, was sich die leisten. Vorsicht Abo-Falle!!! hatten 2 jahre abgebucht, keine Chance das Geld wiederzubekommen obwohl ich nur einmal testen wollte!!! um über $500 betrogen worden!!!

I did NOT like Visme. As a regular powerpoint user, I found the interface confusing, and slow. I also upgraded to the paid version so I could download the presentation I had spent hours creating and saving, and the programme didn't seem to register that I had upgraded, even though it said paid in my account, and I had an emailed receipt. So I couldn't download the presentation. I emailed support, and there was supposed to be a 3-4 hour turnaround, but I heard nothing at all. So I cancelled my subscription and used Canva. I'd avoid, unless you are 100% sure that not only has your subscription worked, but you can actually do what you want with it, e.g. download. Try things out first, or just use Canva, which I have found better!

Goede website. Maar aan het einde kun je je document niet downloaden of je moet 25 euro per maand betalen. Beter eerder aangeven.

Leider sehr enttäuschend, wie auch schon von anderen hier bemerkt. Ich habe heute ein Abo abgeschlossen - Vorsicht! Bei Abschluss kommen rund 150 usd dazu, das finde ich schon mal sehr dreist. Beim Versuch, ein Dokument zu bearbeiten, waren wichtige Features nicht zugänglich - dafür bräuchte ich die nächst teure Option! Und ich bekam sofort eine Email mit der Option zum Upgrade zum nächst teuren Modell. Das ist einfach nur Abzocke und zeigt sehr deutlich, dass der Klient hier keine Rolle spielt, sondern nur sein Geld. Ich habe dann sofort versucht, per Widerruf das Abo zu stornieren. Es wurde Null Kulanz gezeigt, obwohl ich wirklich sofort stornieren wollte. Klar, müssen sie nicht, aber wie gesagt, man kann Kunden (und ihr Netzwerk) auch sehr schnell verprellen - und zwar langfristig. Auch auf diese email werden sie - wie bei anderen auch - dagegen argumentieren, und das finde ich einfach nur peinlich.

Customer Service for cancellations I upgraded to a premium service too early thinking I would need the additional credits to get the results I wanted. Within 18 minutes of having the upgrade I realized that this premium version was not what I thought it was, at this point I had the membership for under 20 minutes and had used none of the features for a premium membership. I did cancel and requested a refund from CS explaining that I have not even used the features when I realized this is not what I need. The CS response was swift and firm to let me know that regardless of my experience or expectations I signed the Terms and Conditions, and they will not assist me with any refund. Obviously they are entitled to this, however I do think it is representative of the company overall - they don't care about your overall experience or if they add value to your creation, they only care about your payment. Proceed with caution, ensure you understand the limitations and bugs with the product before you upgrade to avoid a situation like mine.

I trialled Visme and had to upgrade twice in an hour for the pro package specifically for their AI design features after seeing their marketing claims about AI-powered content creation. What a waste of money. AI Assistant crashed after just 2-3 prompts every single time. AI explicitly told me it "cannot access uploaded brand data" completely contradicting their advertising. Essential AI features were locked behind additional paywalls, making proper testing impossible without the upgrades. The core AI functionality simply doesn't work as described. When I contacted support about these clear failures, they refused to acknowledge the AI doesn't work as advertised, denied any refund despite the service being fundamentally broken, hid behind their terms and conditions rather than fixing obvious problems Showed zero interest in resolving legitimate technical failures. In essence i paid 60 dollar to trial it for on hour only to find it did not in any way offer what was claimed. I had researched extensively and was very disappointed that this service just did not work. It offer a range of basic templates and all their AI does it upload your words into the template. If I tried to suggest colours it crashed, if i tried to upload something it crashed. As a UK consumer, their refusal to refund a non-functional service violates basic consumer protection laws. Services must work as described, this one categorically doesn't. Save your money. Their AI features are not ready for market, their customer service won't help when things go wrong, and they'll keep your money even when their product fails to deliver basic functionality.

My first project never loaded