Great
Based on 5,605 reviews
Wag!4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 520 reviews with 4 stars · Clear filters
Ed
I LOVE my dog walker and give her 5 stars. The app is a fabulous concept and a lifesaver. There are a few weird things about the app that I hope will get smoothed out over time in order to be perfect. :-)
Reply from Wag!Mar 26, 2019
Hi Ed, Thanks for the review! We're so happy to hear that you've found a dog walker you love and we appreciate your feedback about the app as we continue to make improvements.
Maggie
I work nights and have had multiple 10pm walks with no one showing up after claiming the walk. This is annoying because my dog ends up having accidents since I’m gone for 14 hours at a time. Also, not everyone knows how to put a harness on her so some even go without using it. She has a very small head for her body and can slip out of her collar easily and needs to wear the harness on all walks.
Reply from Wag!Mar 20, 2019
Hi Maggie, Thank you for your review. We understand your frustration and value your feedback as we strive to improve the experience for our pet parents. If you need further assistance with your experience, please feel free to email [email protected].
lisa
I have only been using wag for 4 weeks but so far have had a very good experience.
Reply from Wag!Mar 6, 2019
Hi Lisa, Happy to hear that you've had a great experience so far! Please feel free to reach out to Wag! Support if you ever need anything.
Katarzyna
Wag is great! It makes scheduling walks for my dog easy. They could improve their app because sometimes I get weird errors. Otherwise it's a wonderful experience!
Reply from Wag!Mar 5, 2019
Hi Katarzyna, We appreciate your feedback as we strive to improve the app experience, but we're happy to hear that you've had a great experience otherwise!
Jane
While in Tampa I had some not so good experiences with a couple walkers. Now that I am in Pittsburgh I’ve had great walkers but Wag has not been as dependable for last minute...but, the walkers have been stellar.
Reply from Wag!Mar 5, 2019
Hi Jane, We appreciate the feedback and are glad to hear that you've had great walkers in Pittsburgh. Looking forward to more walks with your pooch!
John
The only problem I have experienced is time variations when walk is scheduled to begin.
Reply from Wag!Mar 5, 2019
Hi John, We appreciate your feedback! If you need additional help with your experience, please feel free to contact us at [email protected].
Alison
Great service. Really helped me out after I injured my calf and couldn’t walk my dogs. Everyone who has walked the pups have been really sweet and kind. Scheduling is easy through the app. I would highly recommend WAG!
Reply from Wag!Mar 5, 2019
Hi Alison, We're happy to help walk your pups when you're not able to! We hope you have a speedy recovery and look forward to more walks with your fur babies.
adam
I like WAG, so far the walkers have been good. The only issue I have is the scam with the referral program they offer is a scam. I gave them A customer recently that signed up and is now a WAG customer and I still have yet to receive the free walk they offer when you get family and friends. Thats why they only get 4 stars.
Reply from Wag!Feb 27, 2019
Hi Adam, Thank you for your review. Please contact us by email at [email protected] so we can take a look at your referral question.
