WatchMaxx.comReviews of watchmaxx.com

Placed an order ON 11/14/2020 for a Tag Heur Aquracer 300M received a confirmation with ID#... and an Expected Ship Date Dec 4, 2020 - Dec 17, 2020 On Dec 16th I was told that hey are out of stock. I was given no reason, apology, or options. Very disappointing customer service, not giving them my business!

These people purposely defraud members of the U.S. military stationed overseas. NOTE their "COVID" disclaimer stating USPS takes longer than normal. IT DOES NOT---I've tied up $3500.00 with these scammers! As soon as they discover you're with the military overseas (APO/FPO), they hold your purchase--fraudulently print a USPS label, and charge your credit card for the purchase. This is the second time these scammers have done this to my friends and family. My order was confirmed/placed Oct 13, it is Nov 13 and the package HAS NOT BEEN DELIVERED TO THE POST OFFICE IN BROOKLYN--CONFIRMED BY USPS personnel here at our military base! BBB complaints have been filed, as well as recently a lengthy complaint has been vetted through the NY AG's office. THEY ARE SITTING ON $3500.00 OF A MILITARY MEMBERS MONEY--NO WATCH, NO REFUND---NOTHING. I made the purchase as an anniversary gift to my wife of 25 years. As a member of our Armed Forces, I beg anyone reading this to please not only cease business with these criminals (the AG's office has informed me that the amount in question make this a Class A felony!)

My brand new Breitling got water in it in the shower.

First time I bought from this website and the reviews I read was all from America. After getting scammed I realised the Australian reviews were all very bad. I was scammed out of almost $9,000. I bought a Watch that was not in stock but has 1-2 days waiting. I asked the representative and they told me that it will take just 2 days to ship. When I bought it and waited 2 days, I asked once more and they said 2 more days. And once more nothing. So I asked again and again. It ended up being 2-3 WEEKS! But that's not even the worse part. On the tracking it says 1lbs which is around 0.45kg. I got suspicious so I contacted Breitling and they said that the total weight of the watch and package should be 2kg roughly. That have me a lot of concern and so when I contacted support, they told me that it was fine. After it came, and when I opened it up, it was not what I order. The packaging was very strange as the item was in a UPS bag and that was in the actual box. Instead of my watch, I got two perfumes. As you could imagine, I immediately frozed and panic. Thinking the worse of the worse. When I investigated, I found that these two were sold on their website. So for the benefit of the doubt, I contacted them. They asked for a photo so I sent everything all together. Then I contacted them again, and they told me that they don't even have those perfumes in stock. BUT I COULD CLEARLY SEE THAT THEY DID. And all conversation just broke. He started accussing me and changed the story and put the blame on me. Called me a fraudster and said that it's not their problem. At this point which is the writing of this review, and let me remind that contacting them is a pain as they open when it's 1 am in Australia ( perhaps why they target us ), I can no longer find sense taking to them as the conversation confirmed that I was scammed. I will file am ACCC report and a fair trading report. I hope I can get my money back through my bank. PLEASE STAY AWAY, IT IS NOT WITH THE SAVING AND RISK!

I ordered an Bell and Ross wrist watch from them which did eventually came, but the watch bands did not fit. I brought this to their attention through their customer service department which replied that they do not sell individual watch bands. I called them directly, speaking to "Sal" where he asked if I would send them an image with a measuring device included as a reference. They replied that they are forwarding the image to their supplier. I had to call them again, since no action was taken, only to have them tell me that I was out of luck. I did ask them; "If you paid this much for a watch, wouldn't you expect that the watch would fit your hand?" They agreed but again said I was out of luck. Oh!!! Now you say that you have offered to send a new band....hmmmm. OK; order the B-F-008 MEDIUM band from Bell and Ross and send it to the address from the order. Do this and I will disappear. Until then, since the watch was ordered in July, and it is now October, I think you have bungled this and lost all business ethics of a decent company.

DO NOT BUY FROM THIS COMPANY. WORST EXPERIENCE WITH CUSTOMER SERVICE. AT THIS POINT I HAVE 2 DAYS BEFORE I NEED TO CALL FRAUD TO GET MY MONEY BACK FROM THIS COMPANY... PLEASE SAVE YOUR MONEY AND PURCHASE FROM A LEGIT COMPANY. THE OTHER NEGATIVE REVIEWS ARE LEGIT AND NOT A JOKE.

I placed an online order 2/4/20 for an "in stock" item and was emailed an order confirmation with estimated delivery between 2/6 and 2/13. A week later on 2/11, I called about the order status. The customer service rep said that ONE is expected to arrive by the end of the week and that it would be shipped out and delivered to me the following week. Another week goes by and I called again on 2/19 about the order status. This time the rep said that it is out of stock and I should expect an email with the order status details within 24 to 48 hours. I never received any such email because it was never sent. I called back 2 days later on Friday 2/21, but they were already closed for the day. The following Monday 2/24, I called and spoke with "Mindy" who finally cancelled my order. At the time I placed my order, the item was listed as being IN STOCK. But obviously, that was not the case. They seem to allow you to place orders on "out of stock" items and then don't give you order status updates so you end up waiting and waiting and waiting for your watch to be delivered. Meanwhile, they don't even have your watch ready to ship. This makes them appear as being incompetent at best and shady at worst. For a business that claims to have 20 years experience, this is inexcusable and very unprofessional! This was a horrible buying experience and I will never again give them my business. I advise anyone not to buy from these scammers/liars. Pay a little bit more and buy your watch from a reputable dealer.

Never buy Tissot watches from them, they are not an authorized dealer, therefore it's not covered by Tissot sales warranty. I bought a Tissot from them three months ago and need to get it repaired, I need to pay for it because they are not an authorized dealer. If I bought from an authorized dealer it'd be all covered!